Recently i wrote an email explaining some damage to a recent purchase, i wasnt really expecting anything from PP, as i had a similar problem with usp labs and they ignored my emails, nothing against them, i know they are busy, however PP offered me 2 free bottles of my choosing, and shipped them straight away, i recieved them in the uk just 4 days later, that is quality service, and i am indebted eternaly, so a huge thanks, great customer care.