The Sesamin I ordered seems to be one giant pill...

[Hbs6]

Hey, i am sure stuff like this has happened before but I dunno if moisture got in the bottle or what. Some of the pills are loose but the vast majority of the pills are stuck together. So ummm...

 

[methusaleh]

I've had that happen once with some EFAs, it was caused by one softgel popping open and the liquid going everywhere.

I'd return it if I were you. It's not pretty digging out the individual softgels over time and will make a huge mess.

 

[joebo]

I just had a bottle of cre-ethyl thunder that looked like it was baked and the caps melted together.

 

[Hbs6]

I've had that happen once with some EFAs, it was caused by one softgel popping open and the liquid going everywhere.

I'd return it if I were you. It's not pretty digging out the individual softgels over time and will make a huge mess.

Its impossible to do that, it would be even worse...i am waiting for someone to respond for Planetary nutrtion...

 

[stri8ted_planet]

I would imagine it might be the summer heat, not sure. I assure you that these are manufacturer issues and not ours. Our products are stored at 68 degrees. Guys if you will please open a support ticket at http://www.planetarynutrition.com/ticket_new.asp

so that we can handle the return swiftly for you. The forum is not the best method for a fast response. In most cases I am the only person that looks at AM.com.

 

[joebo]

By the way, my problem has been resolved already via matt at cnw.

 

[Hbs6]

I would imagine it might be the summer heat, not sure. I assure you that these are manufacturer issues and not ours. Our products are stored at 68 degrees. Guys if you will please open a support ticket at http://www.planetarynutrition.com/ticket_new.asp

so that we can handle the return swiftly for you. The forum is not the best method for a fast response. In most cases I am the only person that looks at AM.com.

Ok, i am sorry for using the forum, this is the first time this has happened to me and I was just doing what I noticed others were doing. Thank you for the promp response.

 

[stri8ted_planet]

By the way, my problem has been resolved already via matt at cnw.

Yes indeed, thank you.

 

[stri8ted_planet]

Ok, i am sorry for using the forum, this is the first time this has happened to me and I was just doing what I noticed others were doing. Thank you for the promp response.

Its not a problem, I want these things addressed swiftly and I only check the forums a couple times a day at most.

 

[witt51]

same thing happened to me. stick them in the freezer then shake the bottle and they will to come apart

 

[Hbs6]

same thing happened to me. stick them in the freezer then shake the bottle and they will to come apart

OK thank you, I will give that a shot, maybe I can salvage some of them...oh and by the way, i already got an email saying that planetary is sending me another bottle, great company very prompt.