I purchased a damaged product.

[Vipersg123]

Hello, I just got some jungle warfare in and it seemed it was packed poorly or something and the caps inside the bottle sprung leaks and now is full of powder... Is there any way I could be sent another bottle? I've never had a problem with planetary nutrition so I don't think there will be any issues here. heres a picture of the bottle, quality kind of stinks. My e-mail is [email protected]

edit: I can't seem to attach anything to the post the option is no longer there... anyone able to help me on this so I can show whats going on with my bottle of jungle warfare? I could also send them via e-mail.

 

[Brent]

Your words are enough of a description to tell what is going on. I am sure planetary will get right on this.

 

[stri8ted_planet]

Hello, I just got some jungle warfare in and it seemed it was packed poorly or something and the caps inside the bottle sprung leaks and now is full of powder... Is there any way I could be sent another bottle? I've never had a problem with planetary nutrition so I don't think there will be any issues here. heres a picture of the bottle, quality kind of stinks. My e-mail is [email protected]

edit: I can't seem to attach anything to the post the option is no longer there... anyone able to help me on this so I can show whats going on with my bottle of jungle warfare? I could also send them via e-mail.

Please open a support ticket here: Invalid Link Removed

Keep this bottle as we will be asking UPS to inspect it. This would be the result of them damaging it in transit. We inspect all the bottles that come in to make none are leaking so it had to be after it left us. We will take care of it. No worries.

Brad

 

[Vipersg123]

Ide like to thank planetary for having such great customer service they told me they are sending out another bottle! thanks so much! I will buy from you in the futur like always

 

[RAVEN]

Hey Brad

How many bottles were broken? Send me an email and I will replace immediately.

Thanks

Raven

Please open a support ticket here: Invalid Link Removed

Keep this bottle as we will be asking UPS to inspect it. This would be the result of them damaging it in transit. We inspect all the bottles that come in to make none are leaking so it had to be after it left us. We will take care of it. No worries.

Brad