yea send it to me you big baby (thread starter)
ok first of all, you obviously never read the terms and conditions where it clearly states that you enrolled in the program to recieve additional bottles. You were too excited to get your free bottle. This enrollment plan is not geared towards this bodybuilding community, hence the reason we dont advertise it here. Is it our fault you dont read things before you buy them?
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wow . some one that can read the fine print. Others should learn from cellarhaha. I remember seeing that on the website. I was really skeptical so I looked for the fine print. and there it was
yup yup :stick:
(Saves me money on both the product and shipping).
Haha..I read that when I signed up. Most "freebies" come with a "catch".
I got my free sample, then phoned to cancel - no problem - they never even asked "why".
I also then proceeded to buy some more of their products at their bulk discount price.
Can't blame the company - I thought they were very up front with the conditions. And yes - I'm sure they're there because they know a certain % of people will forget to cancel, much like companies rely on a certain % of people to never redeem their mail-in rebates in time and end up paying full price.
I wish more companies would follow this plan - I never would have tried their product without a sample to be honest.
Lesson learned - if it looks too good to be true, check and re-check the conditions.
But Palo Alto Labs sent me sample packs for a couple of products - and I live in Canada (which means most companies don't bother to send it to us).
So they still get 2 thumbs up for me....and something else when I take Asprire36....lol
Yes the customer is always right.. but this is not the appropriate place to post complaints ... we have an entire official company website, email, and 1800 numbers to take care of problems... PAL prides ourselves on customer service...we are extremely easy to contact, and will eagerly assist anyone with questions.. however for proper service... this forum is not the correct place to handle that.
should have read the agreement.:whiner:
As far as I know, it isnt easy for a company to find your bank account number or credit card number. Anything that involves you giving them those numbers involves a contract. In my opinion it was completely your fault, I liked the way Palo Alto people handled it. Praise to them.
I'm going to have to stop you there. That's awesome you guys are always so helpful, but the customer is not always right. Sometimes the customer is a straight D-bag and needs to be told so....Story...
Haha, you and me both bro...
where in florida do you live irish?
) companies here on AM, and in general. The really rank up there with only a few other peers in the industry. I'm not sure i'm in love with that marketing style of the free sample, but it is pretty common. It was a ton of effort to not get signed up for the monthly plan for the Orange Glo prodcuts whenever they have a free sample offer. But I read thru, and follow the directions to not have that happen. Then again, for a $6 bottle of paravol I think i'm going to have to sign up then cancel. Whats that URL john or dave or BJ ?
I was behind a lady doing something similar in a Tom Thumb here.(I miss Publix) I called her a pain in the azz, as she was holding up a big line, over $2 I think it was, and wrote a check too.
