Customer service

  1. Registered User
    jasonmichel's Avatar
    Stats
    6'1"  200 lbs.
    Join Date
    Jul 2008
    Posts
    30
    Rep Power
    90

    Customer service


    anyone else getting long delays when trying to get info from customer service..I've submitted like 4 requests and not a single one has been answered. I never seen the online help available. Is this normal?

  2. Registered User
    ShakesAllDay's Avatar
    Stats
    5'10"  225 lbs.
    Join Date
    Jan 2007
    Location
    So. Illinois
    Posts
    1,239
    Rep Power
    712

    Just a note... I have never seen "Live Support" online. Ever.
  3. Running with the Big Boys
    Board Sponsor
    Rodja's Avatar
    Stats
    5'10"  220 lbs.
    Join Date
    Jan 2006
    Location
    Texas
    Age
    30
    Posts
    23,075
    Rep Power
    917999

    NP has been slammed because of the 4th of July sale.
    M.Ed. Ex Phys
    •   
       

  4. Team Nutra Ninja Monkey Trainer
    Board Sponsor
    verner's Avatar
    Join Date
    Jan 2006
    Posts
    475
    Rep Power
    388

    Please contact me at the email in my sig, and I will do what I can to help.
  5. Registered User
    motiv8er's Avatar
    Join Date
    May 2003
    Location
    Back down South for the minute
    Age
    35
    Posts
    3,179
    Rep Power
    26288

    Quote Originally Posted by jasonmichel View Post
    anyone else getting long delays when trying to get info from customer service..I've submitted like 4 requests and not a single one has been answered. I never seen the online help available. Is this normal?
    Can you show me the email address you were working with?

    I had problems on the fourth weekend and had to get personal service and had no problems.

    NP has always taken great care of me... Sam once smuggled me out of the jungles of Costa Rica on his back...
    My The 1 LOG: http://anabolicminds.com/forum/steroids/254164-my-one-log.html
  6. Registered User
    phatsprinter's Avatar
    Stats
    5'10"  188 lbs.
    Join Date
    Jul 2008
    Posts
    6
    Rep Power
    78

    I'm a newbie from ordering on this site--and I have had great success with communication with leaving a note for them on the chat! So, thank you for that!

    GRegg
  7. Registered User
    Hank Vangut's Avatar
    Stats
    5'10"  176 lbs.
    Join Date
    Dec 2005
    Location
    in a house
    Age
    41
    Posts
    3,735
    Rep Power
    1974

    jasonmichael - was verner or cust service able to get you taken care of?
    just wanted to make sure everything worked out for you!
  •   

      
     

Similar Forum Threads

  1. Customer Service
    By Leoric in forum Nutraplanet
    Replies: 11
    Last Post: 02-28-2011, 12:11 PM
  2. NP Customer Service Rocks - New Customer
    By SnapmoneyR2 in forum Nutraplanet
    Replies: 6
    Last Post: 03-02-2007, 04:32 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Log in

Log in