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Nutraplanet Customer Service?

  1.  05-12-2008  11:05 AM
    Registered User Lotto's Avatar
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    Nutraplanet Customer Service?


    IS there any.....ive been tryin to get my order straightened out all morning and i cant becuase there is no customer service?



  2.  05-12-2008  11:07 AM
    Registered User Australian made's Avatar
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    all morning? haha give it a day or two.

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  3.  05-12-2008  11:11 AM
    Registered User Lotto's Avatar
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    really......thats pretty bad IMO....

  4.  05-12-2008  11:32 AM
    Registered User Hank Vangut's Avatar
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    they are most responsive if you email customerservice@nutraplanet.co m

    if you still have trouble getting through after that, just pm me and i'll see what i can do.

  5.  05-12-2008  12:45 PM
    PES Rep Delta Force's Avatar
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    Don't worry they'll take care of you just give them some time, I've had to make changes to my orders before and it just takes a little time thats all, be more patient

  6.  05-12-2008  02:10 PM
    NutraPlanet NinjaMonkey Rep Steveoph's Avatar
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    Hank put it well. From what many other users have experienced, the CSR's at Nutraplanet respond very quickly. Monday mornings however tend to be a bit slower because there are lots of emails to catch up on. Hopefully they get you straightened out ASAP.

  7.  05-12-2008  02:49 PM
    Registered User sweetdaddy's Avatar
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    I am also having trouble getting ahold of them today so don't take it personally.
    I have ordered from them many times and always been 100% satisfied. I'm sure they will take care of you (and me) as soon as they can.

  8.  05-12-2008  03:13 PM
    Registered User john123131's Avatar
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    All morning..haha...wow

  9.  05-12-2008  03:22 PM
    Registered User Lotto's Avatar
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    ya im not worried at all ive just never ordered from NP before so i didnt know that this was normal.....

    thanks guys

  10.  05-12-2008  09:13 PM
    Registered User ultraman's Avatar
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    Originally Posted by Lotto View Post
    ya im not worried at all ive just never ordered from NP before so i didnt know that this was normal.....

    thanks guys
    make sure you quote your order number in the email or in the subject line

  11.  05-13-2008  12:34 AM
    Registered User BigNutz's Avatar
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    Dont worry, these guys are AWESOME.

    My last order I got 6 sample packs, a T-shirt, and a blender bottle!

    Any past aggravations that I had had about stock issues faded into memory as I cut the sleeves off my (nice quality) black t-shirt, threw that baby on, filled my new blender bottle with Xtend and headed to the gym.

    Thanks, NP, for confirming why I spend so much money with you guys!!!

  12.  05-13-2008  12:59 AM
    Gold Member wrkn4bigrmusles's Avatar
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    im on the other side of the planet and a day ahead and i've never had any customer service issue's.

  13.  05-13-2008  10:25 AM
    Registered User pmiller383's Avatar
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    See nutraplanet always answer requests, sorry for the blurry Pic.
    Muscle Pharm Rep

  14.  05-13-2008  10:30 AM
    Registered User SilentBob187's Avatar
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    Ninja Monkeys FTW!
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