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Nutraplanet Customer Service?

 
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Old 05-12-2008, 11:05 AM   #1
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Nutraplanet Customer Service?
IS there any.....ive been tryin to get my order straightened out all morning and i cant becuase there is no customer service?
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Old 05-12-2008, 11:07 AM   #2
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all morning? haha give it a day or two.
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Old 05-12-2008, 11:11 AM   #3
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really......thats pretty bad IMO....
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Old 05-12-2008, 11:32 AM   #4
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they are most responsive if you email customerservice@nutraplanet.com

if you still have trouble getting through after that, just pm me and i'll see what i can do.


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Old 05-12-2008, 12:45 PM   #5
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Don't worry they'll take care of you just give them some time, I've had to make changes to my orders before and it just takes a little time thats all, be more patient
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Old 05-12-2008, 02:10 PM   #6
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Hank put it well. From what many other users have experienced, the CSR's at Nutraplanet respond very quickly. Monday mornings however tend to be a bit slower because there are lots of emails to catch up on. Hopefully they get you straightened out ASAP.


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Old 05-12-2008, 02:49 PM   #7
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I am also having trouble getting ahold of them today so don't take it personally.
I have ordered from them many times and always been 100% satisfied. I'm sure they will take care of you (and me) as soon as they can.
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Old 05-12-2008, 03:13 PM   #8
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All morning..haha...wow


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Old 05-12-2008, 03:22 PM   #9
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ya im not worried at all ive just never ordered from NP before so i didnt know that this was normal.....

thanks guys
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Old 05-12-2008, 09:13 PM   #10
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Quote:
Originally Posted by Lotto
ya im not worried at all ive just never ordered from NP before so i didnt know that this was normal.....

thanks guys
make sure you quote your order number in the email or in the subject line


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Old 05-13-2008, 12:34 AM   #11
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Dont worry, these guys are AWESOME.

My last order I got 6 sample packs, a T-shirt, and a blender bottle!

Any past aggravations that I had had about stock issues faded into memory as I cut the sleeves off my (nice quality) black t-shirt, threw that baby on, filled my new blender bottle with Xtend and headed to the gym.

Thanks, NP, for confirming why I spend so much money with you guys!!!


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Old 05-13-2008, 12:59 AM   #12
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im on the other side of the planet and a day ahead and i've never had any customer service issue's.
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Old 05-13-2008, 10:25 AM   #13
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See nutraplanet always answer requests, sorry for the blurry Pic.


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Old 05-13-2008, 10:30 AM   #14
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