Nutraplanet Customer Service?

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    Nutraplanet Customer Service?


    IS there any.....ive been tryin to get my order straightened out all morning and i cant becuase there is no customer service?

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    Australian made's Avatar
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    all morning? haha give it a day or two.
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    really......thats pretty bad IMO....
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    they are most responsive if you email customerservice@nutraplanet.co m

    if you still have trouble getting through after that, just pm me and i'll see what i can do.
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    Don't worry they'll take care of you just give them some time, I've had to make changes to my orders before and it just takes a little time thats all, be more patient
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    Hank put it well. From what many other users have experienced, the CSR's at Nutraplanet respond very quickly. Monday mornings however tend to be a bit slower because there are lots of emails to catch up on. Hopefully they get you straightened out ASAP.
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    I am also having trouble getting ahold of them today so don't take it personally.
    I have ordered from them many times and always been 100% satisfied. I'm sure they will take care of you (and me) as soon as they can.
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    All morning..haha...wow
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    ya im not worried at all ive just never ordered from NP before so i didnt know that this was normal.....

    thanks guys
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    Quote Originally Posted by Lotto View Post
    ya im not worried at all ive just never ordered from NP before so i didnt know that this was normal.....

    thanks guys
    make sure you quote your order number in the email or in the subject line
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    Dont worry, these guys are AWESOME.

    My last order I got 6 sample packs, a T-shirt, and a blender bottle!

    Any past aggravations that I had had about stock issues faded into memory as I cut the sleeves off my (nice quality) black t-shirt, threw that baby on, filled my new blender bottle with Xtend and headed to the gym.

    Thanks, NP, for confirming why I spend so much money with you guys!!!
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    im on the other side of the planet and a day ahead and i've never had any customer service issue's.
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    See nutraplanet always answer requests, sorry for the blurry Pic.
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