I got double charged. - AnabolicMinds.com

I got double charged.

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    Unhappy I got double charged.


    Ok so i order my stuff and typed all the my credit info in but i forgot to select visa mastercard being the default. So it said invalid number or something like that. I select visa and type the info again. I click pay now and it worked. I go check my bank to see if it went threw and i see two payments of $65.10 had been taken out. Order #19699

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    Quote Originally Posted by The Paper Route View Post
    Ok so i order my stuff and typed all the my credit info in but i forgot to select visa mastercard being the default. So it said invalid number or something like that. I select visa and type the info again. I click pay now and it worked. I go check my bank to see if it went threw and i see two payments of $65.10 had been taken out. Order #19699
    Please use the contact us form on the website and include your order #. Verner or Darren will refund you one of the purchases (Or ship you two orders, if you want to double your purchase lol )
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    Quote Originally Posted by The Paper Route View Post
    Ok so i order my stuff and typed all the my credit info in but i forgot to select visa mastercard being the default. So it said invalid number or something like that. I select visa and type the info again. I click pay now and it worked. I go check my bank to see if it went threw and i see two payments of $65.10 had been taken out. Order #19699
    Please email us directly at Customerservice@nutraplanet.co m and we will make sure everything gets straightened out for you. Thanks for your patience and for choosing NutraPlanet!
    Nice Products, Nice Prices, Nice People, No Problems....NutraPlanet.com!....Welcome to our World!
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    Quote Originally Posted by NutraPlanet CS View Post
    Please email us directly at Customerservice@nutraplanet.co m and we will make sure everything gets straightened out for you. Thanks for your patience and for choosing NutraPlanet!
    ok i just sent.
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    Quote Originally Posted by The Paper Route View Post
    ok i just sent.
    We have looked into the situation for you and can confirm that one of the two transactions was just a invalid merchant issue, not a charge. So, no worries, you were only charged one time for this order.

    Thanks for choosing NutraPlanet!
    Nice Products, Nice Prices, Nice People, No Problems....NutraPlanet.com!....Welcome to our World!
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