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Customer Service

  1.  02-07-2008  10:30 AM
    JDF
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    Customer Service


    I did not put exactly what I wanted in my order, forgot the coupon code, things were out of stock, and deals were over.

    Needless to say that Verner completely righted every single wrong that I had made, helped me to adjust my order, inserted the coupon code for me, filled my order, and even went the extra mile to help me out with a deal that already expired!

    I have now placed 3 orders with Nutraplant and each time my order has gone up by about 100$. I freaking love these guys and constantly push my friends and ppl at the gym towards you guys because of service like this.

    I really can not expressed how freaking impressed I am with the help and service that Verner ( and the entire Nutraplanet staff ) has given to me.

    Frickin Kudos guys!!!



  2.  02-07-2008  10:45 AM
    NutraPlanet Fanatic dsade's Avatar
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    We're actually perfecting a Verner Clone sometime this year.
    Evolutionary Muse - Inspire to Evolve
    BPS - Where Body meets Performance
    Flawless Skin Couture - We give you the tools to make you Flawless

    •   


        
       

  3.  02-07-2008  10:50 AM
    JDF
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    Originally Posted by dsade View Post
    We're actually perfecting a Verner Clone sometime this year.
    you would put every single other online supplement website out of business

  4.  02-07-2008  03:05 PM
    Team Nutra Ninja Monkey Trainer verner's Avatar
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    Clone 001, reporting for duty sir......

  5.  02-07-2008  03:06 PM
    Team Nutra Ninja Monkey Trainer verner's Avatar
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    Thank you for the kind words JDF ! ::

  6.  02-07-2008  03:19 PM
    NutraPlanet Fanatic dsade's Avatar
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    Originally Posted by verner View Post
    Clone 001, reporting for duty sir......
    Clone number 1 always gets pissed, but Clone #2 has the ****ty job.
    Evolutionary Muse - Inspire to Evolve
    BPS - Where Body meets Performance
    Flawless Skin Couture - We give you the tools to make you Flawless

  7.  02-07-2008  06:10 PM
    Registered User MashedPotato's Avatar
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    Just wanted to give a shout out to NP employee, robot "9" (whos signature resembles a "9" odly enough). Robot no. 9 really knows how to pack those supps, each bottle neatly placed, equal spacing between bottles, plenty of packaging peanuts.

    Robot 9 gave me just enough peanuts to make me dig for the bottles, but not too much that I had to pour them on the floor to get that last bottle. Felt kinda like a lucky dip, and kinda was, what with my free bottle of Neovar and all...WOOHOO!

    Thank you robot no. 9!

  8.  02-07-2008  10:03 PM
    Board Supporter IntensePump's Avatar
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    Originally Posted by MashedPotato View Post
    Just wanted to give a shout out to NP employee, robot "9" (whos signature resembles a "9" odly enough). Robot no. 9 really knows how to pack those supps, each bottle neatly placed, equal spacing between bottles, plenty of packaging peanuts.

    Robot 9 gave me just enough peanuts to make me dig for the bottles, but not too much that I had to pour them on the floor to get that last bottle. Felt kinda like a lucky dip, and kinda was, what with my free bottle of Neovar and all...WOOHOO!

    Thank you robot no. 9!
    I just got my NP order today and it was packed by Robot 9 also! The precision with which my supplements were packed was like the immaculate beauty of the stars in the sky. I love reaching into the box and seeing what I pull out next! And I concur, the Peanut to Item ratio was Hall of Fame quality. I might also add that the inclusion of free samples were OUTSTANDING!

    Thank you NutraPlanet! You guys really did a ton to accommodate me for this order. I really appreciate it!

  9.  02-07-2008  10:23 PM
    Team Nutra Ninja Monkey Trainer verner's Avatar
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    Robot 9 is my goto guy, when I need to get things done properly. He always goes above and beyond, and never balks at the extra work I give him. He's one of the hardest workers I've seen.

  10.  02-08-2008  09:26 AM
    Registered User stxnas's Avatar
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    I don't trust clones from any company; I would like to see a COA first before moving forward!
    On Indefinite Hiatus Until Further Notice
    I'll be around a little, but not sure how much.
    RcB

  11.  02-08-2008  09:52 AM
    Registered User MashedPotato's Avatar
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    Originally Posted by stxnas View Post
    I don't trust clones from any company; I would like to see a COA first before moving forward!
    Guys, just recieved this in my box this morning!!


  12.  02-08-2008  01:46 PM
    Board Supporter IntensePump's Avatar
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    9 is to supplement packing as Michael Jordan is to basketball.

  13.  02-12-2008  04:37 PM
    JDF
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    After all the mistakes I made when placing this order I still got a toooon of free stuff: shirt, shaker, 2 packets of MRP, Green Magnitude creatine from controlled labs, and a bunch of purple wrath packets.

    NUTRAPLANET FREAKING OWNSS!!!!!!!

    Honestly, you guys are awsome

  14.  02-12-2008  11:52 PM
    Registered User Alexander's Avatar
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    I guess I'll screw up my next order.

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