- 01-31-2008, 12:16 AM
- 01-31-2008, 12:20 AM
- 01-31-2008, 01:50 AM
Yea... I second that I just placed a pretty basic order of just Xtend at rock bottom prices and STILL got a free shaker... I'm just wondering how they make a profit.
01-31-2008, 03:19 AM
01-31-2008, 07:09 AM
01-31-2008, 11:18 AM
01-31-2008, 05:30 PM
at the place i used to order from gave me like a free shaker bottle once i hit a hundred bucks.
NP nver given me a sample has great customer service and is real close to my house so i get it real quick it makes up for it.
01-31-2008, 05:38 PM
01-31-2008, 06:10 PM
01-31-2008, 07:08 PM
wait, so you didnt get free samples for buying things at already the lowest price on the net?..hmmm
oh btw, did you ask for any in the comment box?
01-31-2008, 07:15 PM
dudes, nothing is a given except cheap prices at the PLANET, don't expect that everytime you order you're going to receive sh*tloads of samples, sometimes u do and sometimes you don't, nutra can only give out samples that they themselves have been given by the supp companys
01-31-2008, 07:16 PM
01-31-2008, 09:07 PM
02-01-2008, 03:41 PM
I never asked in the comment box and always got something. Thank you Nutraplanet for the great deals and free samples.
02-01-2008, 04:07 PM
You guys make sure you check out the special NP has going on until the end of the Super Bowl - 10% all products with the NFL08 code. Also, all Nimbus products are an additional 10% off, meaning that you can save 20%!
02-01-2008, 04:14 PM
I understand the OP's dissapointment - I always get upset when I don't get something for nothing.
I wouldn't hold it against Nutraplanet, though.
Sometimes I'll get a couple samples, then others it's like they unloaded every single sample they had into my box.
But, GOD D4MNIT! Get rid of the Styrofoam peanuts! I will gladly pay an extra buck or two and order to get something else... anything... well, almost anything.
I'm a big fan of those inflatable plastic bags like Amazon uses.
02-07-2008, 07:16 PM
02-07-2008, 08:12 PM
02-07-2008, 08:48 PM
recieved another order today, no samples, but u know what, who cares. this place rocks, fast service at a great price. something most places are lacking
02-07-2008, 09:06 PM
02-07-2008, 09:13 PM
Nutraplanet - Making customers and their cats happy since 2005 ©
02-07-2008, 09:17 PM
Evolutionary Muse - Inspire to Evolve
02-07-2008, 09:26 PM
02-07-2008, 11:13 PM
In a nutshell, when we have a lot to give, people are like, When we don't people are like,
02-07-2008, 11:17 PM
02-08-2008, 10:35 AM
02-08-2008, 09:32 PM
Well, I dont know what you guys are complaining about. Not too concerned that i got zero samples, but I didnt even get the right products. They sub'd RPM for the Drive I ordered.
Worst part is that I ordered Drive for a co worker thats leaving for Australia next week and wanted to have it before his 4 week trip. Oh well.
02-08-2008, 11:11 PM
02-09-2008, 01:12 AM
We would never "sub" a product, without asking first, unless it is the same product, different size, and would work out in the customers favor. Even then, we would attempt to contact the customer. Sounds like your just the victim of a mistake. Please email Customerservice@nutraplanet.co m, and cc the email in my sig, and we will straighten this out. My apologies on the error
02-09-2008, 02:00 AM
02-09-2008, 10:03 AM
02-09-2008, 11:48 AM
02-09-2008, 12:08 PM
Nutra has the best pricing and a great selection, and this is why they will get all of my business from now on. I was not complaining about no samples, I always thought of it as something that benefits the consumer and the supp company, since trying something and finding you like it will prompt one to order it. Overall the best online retailer.
02-09-2008, 01:40 PM
I love living close to the NP warehouse, no matter what shipping method I use, i get it in 1-2 days. I ordered IGF-2, DCP and Hyperdrive on Thursday, I get home delivery today.
Cant beat that !
02-10-2008, 05:51 PM
Does anyone know if NP's customer service is a M-F operation?
MOD EDIT: Yes, they are. Thread closed. Its not about individual orders. Please contact their support through proper channels.
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