Curious to know if you asked them if your products were shipping the same day you placed your order? Was the order placed early or late in the day?Originally Posted by TopSirlion
It was placed late. I expected my supplements to be shipped on Friday like all the other companies. Friday and Saturday have rolled by with no shipment confirmation. It will take five days when the shipping says two-three days. Who doesn't ship on Friday or Saturday? I understand not shipping on Sundays, but Friday and Saturday is unacceptable.
JUst a question that might help to alleviate some of your ranting.....were all your items in stock when ordered? Were some listed as 2-4 days?
Controlled Labs Rep
adam @ ControlledLabs.com
CONTROLLED LABS products are produced in a GMP for Sport certified facility
One time i ordered something from another company and it took longer than it said to get to my location. I emailed the company, they apologize and worked with me to get me to feel stasisfied. Nutraplanet is a respectable company, why not save your opionons and anger from people that can listen at best and wait for there customer servive to open tomorrow and call/email them?
I've placed several orders and never had a problem. If a shipment takes 3 or 5 days its not that big a deal to me. Its only supplements, its not life or death if it takes an extra day.
Ive placed 3 orders @ NP since i joined AM appx 3-4 weeks ago.Super quick shipping 2 times.Third order i just put in yest,Erase & SNS DAA. Looking at the site again and see a few deals. So ill see whats up. But prices and shipping here ate excellent. So far so good.
As for the dudes comment above about finding stuff cheaper,well thats normal.Illbe honest everything on NP is very reasonable.I have found a few things cheaper elsewhere from reputable sites amd ordered.But if u look at the overall pic it seems like NP is legit and u dont have to worry and in a sense,its worth spending a few extra bucks to know u will get your sht and quick at that.
As for prices, I check it daily and wait for specials. Other sites may have slightly lower prices, but the buy this get this free deals can't be beat. I buy stuff ahead of time even if I am not going to use it right away if theres a special. Just a few weeks ago I lucked out, needed to buy Orange Triad and a new pre workout, and got White Flood for free for the Triad. I was only going to buy 1 Traid, but since that special was so good I picked up 2. The Erase plus free DAA was another great one. Most of the times the specials even stack with each other. I would reccomend most people to start doing this, buy based on specials and stock up.
Sure u can find things cheaper here and there but np is very fair with their prices. I stick with them because I love AM and they're a big sponsor of the boardOriginally Posted by Jay888999
Formutech Nutrition Rep----------------
You can find products cheaper on other sites, but NP on the whole has better offers across the board. Oh, and their sales are the best around in my opinion!
Always open light. It’s not what you open with, it’s what you finish with. Louie Simmons
When I lived in Mississippi, I always got my orders overnight even though I used standard shipping. No delays whatsoever from Atlanta to Jackson. So I'm assuming they received my order and immediately put it in a box and shipped it. Even now it only takes about 3 days to get my stuff in from the minute I hit 'submit'.
Nutra may not be as big as other major retailers...
The quality of the people is what matters most.
Also don't forget the holiday sales they do which others usually don't.
Oh, and the one time I needed customer service they fixed my problem in like 10 minutes. Somehow 2 of each item appeared in my cart and I did not notice until after I checked out. This was probably my fault, refreshed the screen or something stupid. Everything was handled in a polite and professional manner. I have had nightmares with a few other companies dealing with customer service people.