What are your experiences with Nutraplanet Positive and Negative

verner · 05-02-2008, 11:00 AM

Samples are not "supposed" to be given out on international orders. There are some cases when we know without a doubt that it will not cause a problem, so we do include them. And of course, sometimes the packers do not realize it is international, and throw them in anyway. Sometimes a mistake like this will get the package sent back to us, which is why we discourage this. Usually if someone asks for samples, we will give them a t-shirt and shaker, to make up.

**DI3S3L** · 05-02-2008, 11:48 AM

Quote:

Originally Posted by verner

Samples are not "supposed" to be given out on international orders. There are some cases when we know without a doubt that it will not cause a problem, so we do include them. And of course, sometimes the packers do not realize it is international, and throw them in anyway. Sometimes a mistake like this will get the package sent back to us, which is why we discourage this. Usually if someone asks for samples, we will give them a t-shirt and shaker, to make up.

should i be expecting a t-shirt or a shaker cup?

Necromancer · 05-02-2008, 06:25 PM

I would feel rude to ask for a shaker or t'shirt..Would hope is a reward for consistent loyalty of spending a certain amount.
I love ordering on friday nights.Coz is already shipped when I wake up saturday morning

..Means good times next week or the monday after

jack98 · 05-04-2008, 09:26 PM

things aout of stock way to much. its like half thier products.

pros-most amazing customer service.

Grunt76 · 05-06-2008, 11:50 AM

Quote:

Originally Posted by verner

Samples are not "supposed" to be given out on international orders. There are some cases when we know without a doubt that it will not cause a problem, so we do include them. And of course, sometimes the packers do not realize it is international, and throw them in anyway. Sometimes a mistake like this will get the package sent back to us, which is why we discourage this. Usually if someone asks for samples, we will give them a t-shirt and shaker, to make up.

I'm in Canada and for some reason my order was turned back at customs and sent right back to NP. They resent it with a kick-ass free BSN T-shirt.

I love you guys.

AM07 · 05-06-2008, 02:51 PM

I don't think I've had a bad experience ordering from NP. I always receive the package in a few days, and they throw in a couple samples or a t-shirt if I ask.