What are your experiences with Nutraplanet Positive and Negative

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  1. Team Nutra Ninja Monkey Trainer
    verner's Avatar
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    Samples are not "supposed" to be given out on international orders. There are some cases when we know without a doubt that it will not cause a problem, so we do include them. And of course, sometimes the packers do not realize it is international, and throw them in anyway. Sometimes a mistake like this will get the package sent back to us, which is why we discourage this. Usually if someone asks for samples, we will give them a t-shirt and shaker, to make up.

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    Quote Originally Posted by verner View Post
    Samples are not "supposed" to be given out on international orders. There are some cases when we know without a doubt that it will not cause a problem, so we do include them. And of course, sometimes the packers do not realize it is international, and throw them in anyway. Sometimes a mistake like this will get the package sent back to us, which is why we discourage this. Usually if someone asks for samples, we will give them a t-shirt and shaker, to make up.

    should i be expecting a t-shirt or a shaker cup?
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    I would feel rude to ask for a shaker or t'shirt..Would hope is a reward for consistent loyalty of spending a certain amount.
    I love ordering on friday nights.Coz is already shipped when I wake up saturday morning ..Means good times next week or the monday after
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    things aout of stock way to much. its like half thier products.

    pros-most amazing customer service.
  5. Professional Member
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    Quote Originally Posted by verner View Post
    Samples are not "supposed" to be given out on international orders. There are some cases when we know without a doubt that it will not cause a problem, so we do include them. And of course, sometimes the packers do not realize it is international, and throw them in anyway. Sometimes a mistake like this will get the package sent back to us, which is why we discourage this. Usually if someone asks for samples, we will give them a t-shirt and shaker, to make up.
    I'm in Canada and for some reason my order was turned back at customs and sent right back to NP. They resent it with a kick-ass free BSN T-shirt.

    I love you guys.
  6. Senior Member
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    I don't think I've had a bad experience ordering from NP. I always receive the package in a few days, and they throw in a couple samples or a t-shirt if I ask.
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    just got my latest order..................and low and behold a t-shirt and a shaker cup with some samples, f*ckin rights doggie NP rules!
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    I not had no samples or free gifts for last packages ..but it arrived in almost 7 days
  9. Diamond Member
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    Mine all have been positive. Sam is a great leader and the staff are all top notch
    Follow me on facebook, twitter and youtube, where I share information and videos to help you achieve your physique goals, John Smeton Ftness
  

  
 

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