Wrong order

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    Wrong order


    I got the wrong order today and was wondering what I can do. I already sent an email to customer service but they are not in thier hours of operation. Any help from Nutraplanet would be nice.

    Thanks

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    Quote Originally Posted by ITLNSTLN5211 View Post
    I got the wrong order today and was wondering what I can do. I already sent an email to customer service but they are not in thier hours of operation. Any help from Nutraplanet would be nice.

    Thanks
    if i were you i would try to contact them thru their email or phone

    http://anabolicminds.com/forum/nutra...r-service.html

    Originally Posted by stryder
    As before, to better prevent slip ups, please send order additions or changes directly to my customer service department rather than posting on AM: customerservice@nutraplanet.co m
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    They'll fix it for you...just may take a couple days (given that it's a weekend and they're moving warehouses).
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    Hmm, is this "wrong" order better or worse then your original order?

    I like surprises
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    It depends on how you look at it. The order I got cost a lot more than what I ordered but, the products are not really what I want. Also, I feel wrong about taking this persons stuff. It just sucks because I am out of protein (which is one of the things I orderd) and now I wont get it for a few days or weeks. I am not sure what information I should give out about the person but his initials are JR so if he is on this forum dont worry I wont take your stuff.
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    Yeah, I wouldn't really be happy about getting the wrong order either. I'm sure NP will get it taken care of.
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    Does anybody know how this works? Do I have to send this stuff back or will NP send my right order and I get to keep this one as a gift?
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    A gift- oh thats good.

    Sorry, seriously though, considering the fantastic track record and outstanding customer service, and great sales and incentives, IMO the other stuffs gotta go back, its only the right thing to do. Nutraplanet takes good care of its customers, and Im sure they will make things right with you, but I cant imagine them giving away an entire order over an oversight. Ofcourse I dont work for them, but I am a very happy customer.
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    Yeah the gift thing was a joke or just wishful thinking.
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    almost 9 times out of 10 they'll prob say it was a mistake and keep the stuff and they'll get the correct order out

    they did that for me but mine was only 1 container of goods

    if urs is alot they may send a postage paid box who knows

    regardless it will be corrected for u no worries
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    Please rest assured that if you emailed our customer service department, things will be straightened out for you promptly.

    We are very sorry for your inconvenience.

    Quote Originally Posted by ITLNSTLN5211 View Post
    I got the wrong order today and was wondering what I can do. I already sent an email to customer service but they are not in thier hours of operation. Any help from Nutraplanet would be nice.

    Thanks
    Nice Products, Nice Prices, Nice People, No Problems....NutraPlanet.com!....Welcome to our World!
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    Always is
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    Quote Originally Posted by Jayhawkk View Post
    Always is
    I am now hoping that NP will accidentally send me the $500 order of Jayhawkk and let me keep it........
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    me too
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