Please Help Me

  1. Please Help Me


    On 02/17/07 I placed an order online. I received notification that my order was being processed, now it is pending. I have sent a couple of emails to check on the status of my order and they have gone unanswered. Meanwhile, I have read posts of other customers that had 1-2 day delivery (as I did with my previous order).

    I know you are busy with the move but I am currently having to do without my supplements due to the delay in shipping (order was placed before my current supply ran out hoping I would get the new products soon). Any help you could provide would be appreciated.

    Reply to this post or email me directly at over40muscle@yahoo.com

    Thanks for your help in this matter.


  2. I used the contact me page on their website. Is this a different email address?
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  3. Sorry for the delay. We have been back-ordered on the 100% Whey you purchased. Please rest assured that more stock arrived today and will get your order out the door ASAP.

    Thanks for choosing NutraPlanet!

    Quote Originally Posted by over40muscle View Post
    On 02/17/07 I placed an order online. I received notification that my order was being processed, now it is pending. I have sent a couple of emails to check on the status of my order and they have gone unanswered. Meanwhile, I have read posts of other customers that had 1-2 day delivery (as I did with my previous order).

    I know you are busy with the move but I am currently having to do without my supplements due to the delay in shipping (order was placed before my current supply ran out hoping I would get the new products soon). Any help you could provide would be appreciated.

    Reply to this post or email me directly at over40muscle@yahoo.com

    Thanks for your help in this matter.
    Nice Products, Nice Prices, Nice People, No Problems....NutraPlanet.com!....Welcome to our World!

  4. Thanks for the quick reponse. I look forward to doing more business with you in the future. I am eagerly awaiting my products.

  5. Quote Originally Posted by over40muscle View Post
    Thanks for the quick reponse. I look forward to doing more business with you in the future. I am eagerly awaiting my products.
    1 or more items were probably in red (out of stock, will ship in 2-4 business days), if viewed in your shopping cart.

  6. Don't sweat it over40muscle.
    NP has the best customer service.
    As do USPLabs and Anabolic Innovations in my experience.

  7. Latest Update: Your order has been shipped!

    Thanks again for your business/patience!

    Quote Originally Posted by over40muscle View Post
    On 02/17/07 I placed an order online. I received notification that my order was being processed, now it is pending. I have sent a couple of emails to check on the status of my order and they have gone unanswered. Meanwhile, I have read posts of other customers that had 1-2 day delivery (as I did with my previous order).

    I know you are busy with the move but I am currently having to do without my supplements due to the delay in shipping (order was placed before my current supply ran out hoping I would get the new products soon). Any help you could provide would be appreciated.

    Reply to this post or email me directly at over40muscle@yahoo.com

    Thanks for your help in this matter.
    Nice Products, Nice Prices, Nice People, No Problems....NutraPlanet.com!....Welcome to our World!

  8. see what did I tell ya?
  

  
 

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