I just had an eye opening, shocking and most pleasant experience that let my shorts needing to be changed. i placed an order with NP nothing more nothing less. the order was placed today @ 1:02pm and @ 2:18pm i was getting confirmation that the order was SHIPPING and it even gave me a tracking number!!! The reason i was surprised was this, i'm in the shipping industry (for a living) and i always found it distirbuting that a comsumer can spend say ...$100.00 on a product and it won't ship out for 2 to 3 days or more....being in the industry my first question when i had experiences like that was "WHAT THE ***" "WHAT ARE YOU WAITING FOR" "SHIP MY **** ALREADY". alot of companies still operate like this and could learn a lesson on how to improve their shipping policy....i know certain companies have their own reasons for doing the things they do....but you have loyal customers spending (in my case) close to $1500.00 dollars a year with supplement companies.....I'm not saying, I'm just saying, you know what I'm saying? MASS PROPS to NP you guys rock...!!!!!!