Customer Feedback Suggestion Box!
06-07-2006 01:03 AM
Bingo, this is the only suggestion I've been able to think of as well. I order most of my supplements from Nutraplanet, and between the customer service, selection, and prices, I really couldn't think of any other suggestions to make.
Originally Posted by yeahright
06-07-2006 03:00 AM
I wanted to bump this. I would HATE to see the planet turn into another 1fart400, which grew too fast and didn't take those "necessary precautions" while they were at it. I guess quickly increasing order count and thus cash inflow was too sweet to reject and he didn't want to compromise on profits by hiring new cs people or improving the website (you still don't know if something's in stock or not before ordering, and they don't even bother getting back to you about it).
Originally Posted by Basso
I don't see that happening though, Sam's not a greedy man... or is he?
06-07-2006 04:30 AM
What about price matching with other sites, very few of your prices can be beat anyway so you sure wouldn't lose to much money. You may actually bring in more business from those who try to save that 50 cents by ordering elsewhere. I think it's Supwharehouse that you enter the url from the better price and they beat it by 5%. Also what about some type of reward system where you recommend others and get some virtual dollars or free gift etc. Just some ideas.
06-07-2006 10:59 AM
The Godfather of NUTRAPLANET
Originally Posted by turkish
No but seriously...I'm a business man and in business to make money but there are right ways of doing so and wrong ways. I'd rather make a buck offering a service to my customers not a disservice.
06-08-2006 10:02 PM
Samples and free t shirts make a man very,very happy.
How about free shipping on fairly large orders like 150-200 plus dollars.
06-08-2006 10:49 PM
Originally Posted by gaberox
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