My computer or Nutraplanet?

  1. Registered User
    THEstudent's Avatar
    Join Date
    Jan 2004
    Posts
    15
    Rep Power
    137

    My computer or Nutraplanet?


    Hey Stryder, I was trying to order and it would not let me confirm the order so I have like three orders pending and I only want one. I also tried to contact you under the contact us page but it wouldn't send it through. So is it my computer or is something wrong with the website?

  2. Registered User
    WheyGood's Avatar
    Stats
    6'6"  260 lbs.
    Join Date
    Apr 2005
    Age
    47
    Posts
    624
    Rep Power
    4097

    Have you tried using the "Contact Us" form on the website? That might be faster than posting here on AM.

    The NutraPlanet site is working fine for me right now (I have a broadband connection, if that makes a difference).
  3. Registered User
    THEstudent's Avatar
    Join Date
    Jan 2004
    Posts
    15
    Rep Power
    137

    Part of my order is the halodrol pre-sale. I don't know if that has anything to do with it or not. I have a broadband connection as well. I tried the contact us page but it would not send it through.
    •   
       

  4. board observer
    Moyer's Avatar
    Join Date
    Nov 2003
    Age
    31
    Posts
    880
    Rep Power
    572

    It's not working for me either. I've got faith it'll be working again soon.
  5. The Godfather of NUTRAPLANET
    Board Sponsor
    stryder's Avatar
    Join Date
    Dec 2003
    Location
    middle earth
    Age
    37
    Posts
    3,962
    Rep Power
    2803

    We are having some difficulties with our mail server. We should have the issue resolved very soon. In the meantime, it is best to email us directly as oppossed to the contact us page.

    customerservice@nutraplanet.co m

    If you are wanting to place an order but can't, please email us the items and quantities, along with your first and last name, billing and shipping address, and a return phone number and we will call you back with a total and process the transaction manually.

    Sorry for the slight inconvenience. We will get things smoothed out shortly
  6. The Godfather of NUTRAPLANET
    Board Sponsor
    stryder's Avatar
    Join Date
    Dec 2003
    Location
    middle earth
    Age
    37
    Posts
    3,962
    Rep Power
    2803

    Quote Originally Posted by THEstudent
    Hey Stryder, I was trying to order and it would not let me confirm the order so I have like three orders pending and I only want one. I also tried to contact you under the contact us page but it wouldn't send it through. So is it my computer or is something wrong with the website?
    Are you referring to order #'s 9194-9196? If so, we sent you an email about this. If you'd like, I can delete the 2 duplicate orders and credit back the charges.

    ...oh BTW, the site's a little slow due to the automated email issues, so clicking the checkout button multiple times results in multiple charges.
  7. Registered User
    THEstudent's Avatar
    Join Date
    Jan 2004
    Posts
    15
    Rep Power
    137

    Stryder once again you Da' Man. Yes, I would like you to cancel the duplicate orders and only charge me for order #9196(the 2 Halodrols and 2 Thyro-Cuts II). Thanks!!
  8. The Godfather of NUTRAPLANET
    Board Sponsor
    stryder's Avatar
    Join Date
    Dec 2003
    Location
    middle earth
    Age
    37
    Posts
    3,962
    Rep Power
    2803

    Quote Originally Posted by THEstudent
    Stryder once again you Da' Man. Yes, I would like you to cancel the duplicate orders and only charge me for order #9196(the 2 Halodrols and 2 Thyro-Cuts II). Thanks!!
    2 duplicate orders deleted and the charges voided out. Your good to go now
  9. Registered User
    swole210's Avatar
    Join Date
    Jul 2005
    Age
    37
    Posts
    1,088
    Rep Power
    658

    Quote Originally Posted by stryder
    2 duplicate orders deleted and the charges voided out. Your good to go now
    I was having a problem as well (I have that high speed cable ****)when I was ordering more H-50. I took a damn long time for it to confirm my order, but I just let it sit there, and eventually it went through. So Just in case any new folks come to this thread, just let it sit for a while while trying to confirm your order, and it eventaully will go through. I hope this helps both Nutra Planet and folks tyring to place their orders, because this situation causes 2 headaches instead of 1.
  10. The Godfather of NUTRAPLANET
    Board Sponsor
    stryder's Avatar
    Join Date
    Dec 2003
    Location
    middle earth
    Age
    37
    Posts
    3,962
    Rep Power
    2803

    AMEN BROTHA!
  11. Registered User
    swole210's Avatar
    Join Date
    Jul 2005
    Age
    37
    Posts
    1,088
    Rep Power
    658

    Quote Originally Posted by stryder
    AMEN BROTHA!
    Yeah, just trying to look out and help whenever I can. Thank you fro the great selection of products, great prices , and awesome service!
  •   

      
     

Similar Forum Threads

  1. Add MassFX to my PCT or not???
    By FOOFAC in forum Post Cycle Therapy
    Replies: 4
    Last Post: 03-04-2008, 06:32 PM
  2. extend my pulse, or not extend???
    By tunnelrat in forum Cycle Info
    Replies: 3
    Last Post: 09-05-2007, 12:04 PM
  3. Sam MY man or Styder the spider!!!
    By Guest in forum Nutraplanet
    Replies: 0
    Last Post: 04-23-2007, 06:44 PM
  4. What The **** Is Wrong With My Computer???
    By canadian champ in forum General Chat
    Replies: 4
    Last Post: 12-20-2006, 10:29 PM
  5. clen/t3 at begining of my cycle or at the end?
    By acecombact1 in forum Anabolics
    Replies: 5
    Last Post: 03-07-2004, 11:56 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Log in

Log in