Fedex shipping oddities

[screwbol]

I know you recently added fedex as a main method of shipment. On the shipping page it says that orders less than 10lbs cost $6.00 for shipping via FEDEX. For every lb over 10lbs, it is an addt'l $0.50.

I just ordered 2 jugs of muscle milk (2.5lbs ea) and a jug of Substance WPI (2lbs). That is a total of 7lbs, well under the 10lb limit for the 6 dollar price. HOWEVER, I was charged 7.00 for the fedex shipping. It isn't a big deal--your product and shipping prices are AWESOME/THE BEST in the biz (IMHO), but this is something I'd like to have explained.

Thanks in advance for the questions and also for you great store/service,

Screwbol :drunk:

 

[CROWLER]

OMG I understand your board name now.



CROWLER

 

[enimity]

I know you recently added fedex as a main method of shipment. On the shipping page it says that orders less than 10lbs cost $6.00 for shipping via FEDEX. For every lb over 10lbs, it is an addt'l $0.50.

I just ordered 2 jugs of muscle milk (2.5lbs ea) and a jug of Substance WPI (2lbs). That is a total of 7lbs, well under the 10lb limit for the 6 dollar price. HOWEVER, I was charged 7.00 for the fedex shipping. It isn't a big deal--your product and shipping prices are AWESOME/THE BEST in the biz (IMHO), but this is something I'd like to have explained.

Thanks in advance for the questions and also for you great store/service,

Screwbol :drunk:

Dose that weight include the bottles themselves and the postage box?

 

[steve_81]

Dose that weight include the bottles themselves and the postage box?

Well, I believe he has one of them postage boxes that is somehow weightless.:think:

 

[WhutEvr]

FedEx, that sucks.
Those #$@!%#$ lost 2 orders of mine from All The Whey, still waiting for the 2nd claim to be paid.