Any news on what will be on sale New Years?

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    Quote Originally Posted by VikingBP View Post
    Had an issue with the order so I called customer service. I wish I remembered the name of the guy I talked to. I could tell that he felt my frustration and he made everything right without me even asking. Then he even called me back to let me know that he solved the problem even faster. I'm very pleased with the service I received. They don't just tell you what you want to hear to get you off the phone.
    Yeah, probably the same guy I always get as well.. I forget his name.... Seems like he's the only guy that they have working the phones. Nice guy though and has been helpful when I am able to get through to him on the line.

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    Guys I realize this may make some of you mad since you could have been getting samples all along, but I'm going to share this yet again:

    NP used to send samples with random orders of mine, sometimes I got them, sometimes I didn't. Then about 5 orders in a row (this was a few years back) I didn't get any. I asked what was up and they said samples come on a request basis. So it works like this:

    1. In the comments box just put samples please. No need to do anything else. Just write samples please.

    2. You WILL get samples. Sometimes a whole lot, sometimes a few, but always samples. I have probably placed 40 orders since being told that a few years back and I have NEVER not received samples when I ask for them. Every once in a while I forget and don't get any samples and realize I forgot to request them.
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    Quote Originally Posted by Geoforce View Post
    Guys I realize this may make some of you mad since you could have been getting samples all along, but I'm going to share this yet again:

    NP used to send samples with random orders of mine, sometimes I got them, sometimes I didn't. Then about 5 orders in a row (this was a few years back) I didn't get any. I asked what was up and they said samples come on a request basis. So it works like this:

    1. In the comments box just put samples please. No need to do anything else. Just write samples please.

    2. You WILL get samples. Sometimes a whole lot, sometimes a few, but always samples. I have probably placed 40 orders since being told that a few years back and I have NEVER not received samples when I ask for them. Every once in a while I forget and don't get any samples and realize I forgot to request them.
    Ask and you shall receive. You know, it's funny....people ask me a lot..."How do you work out sale prices like that?!!!".....I reply "I ask..."
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    Quote Originally Posted by Geoforce View Post
    Guys I realize this may make some of you mad since you could have been getting samples all along, but I'm going to share this yet again:

    NP used to send samples with random orders of mine, sometimes I got them, sometimes I didn't. Then about 5 orders in a row (this was a few years back) I didn't get any. I asked what was up and they said samples come on a request basis. So it works like this:

    1. In the comments box just put samples please. No need to do anything else. Just write samples please.

    2. You WILL get samples. Sometimes a whole lot, sometimes a few, but always samples. I have probably placed 40 orders since being told that a few years back and I have NEVER not received samples when I ask for them. Every once in a while I forget and don't get any samples and realize I forgot to request them.
    i didn't ask for samples this time...but your right, one time i made a big order so i felt inclined to ask...got a flying monkey t-shirt, samples, and a shaker bottle
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    I don't usually ask for samples, but I do almost always just leave a short note thanking them for their hard work, or in the case of my New Years order wished them the best for 2013. I appreciate customer service, whether it be the wait staff at a restaurant or the people packaging my order. A simple gesture like that most often does result in a few samples though.
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    Nice just got my order from the 26th of december, no free samples, but still enjoyed getting the order up here in Canada, maybe i have some goodies in my next 2 orders I am waiting on
    Junior
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    Been ordering from NP for years. If I get samples. Yayyyyy. If I don't. Oh we'll i place another order lol
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    Quote Originally Posted by CopyCat View Post
    I don't usually ask for samples, but I do almost always just leave a short note thanking them for their hard work, or in the case of my New Years order wished them the best for 2013. I appreciate customer service, whether it be the wait staff at a restaurant or the people packaging my order. A simple gesture like that most often does result in a few samples though.
    Come to think of it, I wished everyone a HAPPY NEW YEAR. Maybe that's why I got hooked up. Nutraplanet workers are human too! Lol they appreciate a nice gesture here and there.
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    Nice


    I hear you bud! I couldn't be more happy with the speedy delivery I had considering I am in Western Canada! Thanks again Nutraplanet!
    Junior
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    after 10 days my order is now processing
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