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  1.  10-01-2012  07:23 PM
    Registered User bigrobbierob's Avatar
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    missent


    I just looked my order up and tracking is fine until Louisville...at that point it shows "missent"

    I have never had that before.

    Did USPS just throw it on the wrong truck?

    Do I need to do anything?



  2.  10-02-2012  12:11 PM
    NP Supplement Pimp NutraPlanet CS's Avatar
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    I am certain that your package just got mixed into the wrong route, while being separated in the USPS facility. Unfortunately, this might result in a 1-2 delay with your package, but I am certain you will receive it soon. If not, you know we will take care of you. This kind of thing is rare, but it does happen from time to time. I usually have seen it the most with UPS, whom we do use to ship packages, just receiving them. They have lost/mis-routed so many shipments over the years.

    Thanks for your patience and understanding, as well as for choosing NutraPlanet!

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  3.  10-02-2012  02:26 PM
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    That's cool. I just didn't know if I needed to do anything.

    The tracking now shows it in Nashville.

    Louisville is about 30 mins north of me...Nashville about 2 hours south. It definitely went the wrong way!

  4.  10-02-2012  03:54 PM
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    Hmmm...Well, it did ship out from ATL, which is south of you, and south of Nashville. So, maybe it is in route correctly? Either way, I know you should get it soon, probably tomorrow even, next day at the latest I would assume. Please keep us posted, it is important to us that you receive your package properly. Thanks again!

  5.  10-02-2012  04:43 PM
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    It went from Atlanta to Louisville (listed as missent) to Nashville and now (just checked) back in Louisville.

    I guess one of the post office people put it on a wrong truck.

    No wonder Alphamine is a good fat burner, it runs all over the south! lol

  6.  10-02-2012  04:47 PM
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    Originally Posted by bigrobbierob
    It went from Atlanta to Louisville (listed as missent) to Nashville and now (just checked) back in Louisville.

    I guess one of the post office people put it on a wrong truck.

    No wonder Alphamine is a good fat burner, it runs all over the south! lol
    Sorry to hear about that. However, I greatly appreciate your understanding with this.
    Controlled Labs Rep
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    CONTROLLED LABS products are produced in a GMP for Sport certified facility

  7.  10-02-2012  05:29 PM
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    Yeah, sounds like it made it's way onto the wrong truck and then re-routed back to go back out the right way. Wow, try saying that 5 times fast, lol.

    And yes, I agree Alphamine is a very superior fat burner/energy product! I freaking LOVE IT myself. I definitely give it a 10/10, they nailed that one. Not surprised seeing it's from PES. Alphamine is like SEC football, it just dominates.

  8.  10-03-2012  10:04 PM
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    Originally Posted by AE14 View Post
    Sorry to hear about that. However, I greatly appreciate your understanding with this.
    eh...things happen.

    The funny thing is I live about 5 minutes from the interstate that runs between Louisville and Nashville....so my order was about a mile from me at least twice. lol

    Anyway, it showed up today...I took a scoop of alphamine and sweated like a MF'er.

  9.  10-04-2012  10:33 AM
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    Thank you for letting us know! We can now go to sleep.

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