Huge problem!!

[lonewolf0420]

I just placed an order and I need it cancelled or on-hold, please.

Order # 311625

I had applied my $50 gift certificate, but it didn't seem to apply. I didn't realize the full amount was charged. I really need that cert placed toward the order. The full amount can't be applied to my card. I don't think it will clear

Anyway you can help me? Please, oh Please!

 

[lonewolf0420]

Please help Ninja Monkey's. I I'll try calling NP as soon as they open.

 

[Steveoph]

It can't be changed until they open. By now you've probably called in. Let me know if you got it resolved.

 

[lonewolf0420]

Haven't called yet. Waiting for a minute in between patients :-(

 

[NutraPlanet CS]

Give us a call and one our customer service reps and can easily get that handled for you. 1 866 780 3755

Thanks for your patience and for choosing NutraPlanet!

 

[lonewolf0420]

I finally got a chance to call, thank you.

Andrew was very helpful.