I mean... I'm sure they have a lot of people like you emailing them due to the fact they can't wait. Possibly delayed email because they don't have 100 computers with 100 people answering. They probably gave a short answer because it pretty common sense that holidays black Fridays sales, the company most likely got floods of different orders. Don't think you have much common sense, or know anything about retail. Do you work for them? They don't have robots packing the boxes, grabbing them off the shelves of there factory. Individually putting on each correct label on the right box and the right shipping info in each box. For that cheap of a price that they had there stuff on, I suggest you quit your bitching, and be thankful that they offered a sale, which they didn't have too. And there sales were very very cheap compared to the other sites out there.