Shout out to Nutraplanet Customer Service...

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    cosmosis's Avatar
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    Shout out to Nutraplanet Customer Service...


    Just wanted to let everybody know about my recent order with Nutraplanet and the exemplary customer service I received.

    I had a rather large order placed last Wednesday night that arrived in record time (Saturday morning) Unfortunately, one of my bottles of Krillipid Balance was cracked on the bottom and many of the softgels had collected in the box. I emailed Nutraplanet on Sunday explaining my situation and they replied Monday saying they'd ship out another bottle ASAP. Lo and behold a package arrived Tuesday around noon.

    Customer Service is not dead my friends. Thanks Nutraplanet for reaffirming why I am a customer!

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    Glad to hear things turned out well for you
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    Glad Things were taken care of! There shouldn't be problems in the future but please feel free to contact anyone of the nutraplanet reps.

    Thanks for your business!
    Nutraplanet Representative
    PM me with any order questions and concerns
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    Nutra always has awesome customer service. They really screwed up the first time I ordered from them. They did an excellent job making everything more than right. I have not shopped elsewhere (If I can help it)
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    thank you for the feedback guys, and thank you for your business
    Controlled Labs Head Board Rep
    adam @ ControlledLabs.com
    CONTROLLED LABS products are produced in a GMP for Sport certified facility
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    Nutra's CS is top notch for sure. Gotta love it.
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    This is why NP Rocks!!!!

    Date Ordered: 03/10/2011 at 05:17AM
    Date Shipped: 03/10/2011 at 11:04AM

    SWEET
    SNS Online Representative
    Maxximal @ seriousnutritionsolutions.com

    Got Glycophase ...?


  

  
 

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