My package seems to be stuck

  1. My package seems to be stuck


    I ordered some pct and cycle support on sunday, when I check the fedex site it says it's leaving GA. been like that for 3 days.

    What are they doing to my package in Georgia?


  2. call customer service just as it's been repeated several times from other people posting these same type of questions. a) they won't know anything without an order number b) the forum shouldn't be used for shipping related questions

  3. you can check into this in 1 or 2 ways

    1. call CS 866 780 3755 and give them your order info
    2. you can pm one of the reps here and we cant contact CS.

    Either way will work, however, calling CS (who has direct access to your account) usually is a step or two quicker
    Official Get Diesel Representative
    PM me with any questions
    •   
       


  4. I guess I'll call them too. My order has been processing for two days. Even though I changed my order to add some samples. My order usually ships the same day or at least the next day. I guess we have gotten spoiled with nutra's great service over the years.

  5. typically, the only holdup issue is if there is something that was OOS at the time of ordering
    Official Get Diesel Representative
    PM me with any questions
  

  
 

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