USPS First Class - Possible?
- 09-16-2010, 06:02 PM
USPS First Class - Possible?
Since there are many complains about ship. rates, i am wondering if using their First Class shipment is a possible choice for NP.
How about this possibility?
As far as i know, it is really cheaper than Priority Mail or other categories. (and even more "accessible"/affordable for international buyers like me)
- 09-16-2010, 08:56 PM
09-16-2010, 10:22 PM
09-17-2010, 11:18 AM
I think it will be unlikely that we will get an answer from NP, they are too busy of their labor day sale that they do not care of us...
09-17-2010, 11:27 AM
In terms of the shipping, from my understanding all possibilities are being discussed and analyzed thoroughly. We always will offer the most competitive prices that we can. I am sure that if a new option becomes available, it will be offered asap
09-17-2010, 12:12 PM
So you offer cheap products and there is no doubt about this but for shipment you are not competitive at all as it can double the price of an order. So as a result for international customers, you are not competitive at all.
See that if we, as international customers complain like this is that we have an emotional relationship with NP and as a customer since mostly the beginning of the adventure of NP this is hard to shift to another retailer as we know that you guys are doing a great job and have the best service even seen. But again we request you to find a solution for us and not simply hiding the shipment provider with the default choice of Fedex.
09-17-2010, 03:19 PM
We will be happy to look at first class shipping, but after speaking briefly with my shipping guru, there is an issue with weight and the ability to track the package.
As for international issues, we are still trying to work out the numerous issues. The problem lies in the fact that each country we ship to has different customs practices and duties/fees structures. We are currently in the process of launching DHL as another international shipping alternative. It is our understanding that they have an easier time through customs and are much less expensive for the larger packages.
09-17-2010, 04:38 PM
09-18-2010, 01:57 AM
09-18-2010, 08:58 AM
09-18-2010, 09:29 AM
And again it is a question of choice, what would cost you to provide USPS first class? I still don't get it.
09-18-2010, 09:37 AM
In terms of your other point, please see the above post by ATJ. Hopefully this helps to explain it, and also to reemphasize the point that we are looking at all options presently in an attempt to give all customers (forein and domestic) the best possible rates
09-18-2010, 12:24 PM
09-18-2010, 01:19 PM
09-18-2010, 01:59 PM
The problem is without tracking and the package gets lost or doesn't get delivered.
Then the customer asks where the package is. This happens often when shipping to other countries.
So without tracking no one knows what happened if it was or was not delivered.
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09-18-2010, 02:51 PM
09-18-2010, 08:09 PM
Hate to say it but because I can't always get my ass across the border to pick up my package in NY state, I have had to do a lot of business with that other BIG online retailer lately (over $1,000) because the end cost to me is lower (even given the cheaper product prices at NP) when you factor in the shipping. Too bad really because I'd love to make NP the only place I buy from.
09-19-2010, 05:18 AM
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