More kick butt customer service from NP

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    urbanski's Avatar
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    More kick butt customer service from NP


    Hey guys

    I just placed a relatively small order. Now, I've moved since my last order and I thought I updated my address during the order process. Several days later I tracked them and both were going to the old addy! Called NP, they called both FedEx and UPS, got them redirected.
    I noticed on my NP profile that billing and mailing addys are seperated, something I didnt discover at order time, so i fixed the problem. And NP once again stepped up to make it right.....i should get both boxes today

    so thanks again gang!

    peace

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    Steveoph's Avatar
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    Thanks for your continued support urbanski!
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    the same has happened to me thats why NP has my money when i order supps.!!
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