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Problem- Wrong item shipped to me

gamer2be08

gamer2be08

Banned
So I got my package today and got the nutrapro like I ordered. I also ordered CEL Transdermal Fromestane, but I recieved PP LV Formestane instead?? How can I fix this?

Order #154182

I just want my transdermal form lol... How do I post pics so I can prove it?
 
Not only is it the wrong order, but I over payed by 10 dollars now lol..
Cel form - 37 bucks -----What I ordered
PP form- 27 bucks------------what I received
 
Resolve said:
Email + patience = Darren will fix it and you will be happy.

NP screwed up an order of mine and they really bent over backwards to make it right. Give it a bit of time.
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I dont doubt that, im not mad or anything, this is just the first time this has happened to me :p
 
Luckily it's not a holiday for you guys on Monday, or you'd have to wait until Tuesday!

Have you read up on LV form? It should have the same effects as transdermal, but you don't have to bother with a gel application. They used the liqua-vade delivery system to greatly increase the oral bioavailability which is an issue with straight oral formestane.

Obviously it would be preferred if you just got shipped what you ordered, but it might not actually turn out that bad, and the CSR will definitely refund you the difference if you want to give LV a shot. Anyways give us a call on Monday
 
Steveoph said:
Luckily it's not a holiday for you guys on Monday, or you'd have to wait until Tuesday!

Have you read up on LV form? It should have the same effects as transdermal, but you don't have to bother with a gel application. They used the liqua-vade delivery system to greatly increase the oral bioavailability which is an issue with straight oral formestane.

Obviously it would be preferred if you just got shipped what you ordered, but it might not actually turn out that bad, and the CSR will definitely refund you the difference if you want to give LV a shot. Anyways give us a call on Monday
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Im really set in on the topical.. I'll shoot a call monday.
 
no worries. It will be taken care of for you to make sure you get what you want
 
Resolution Update!

Gamer,

First off, we apologize for the mix-up, as we also appreciate your business and understanding in advance. One our of our new employees picked the wrong version.

I went ahead sent you out the CEL transdermal version of Formestane, at no additional cost. Along with the shipment, I made sure you were also hooked up with a fair amount of free samples, in order to help alleviate the inconvenience for you.

The package was sent out by USPS. In the package, you will find a USPS return shipping label, addressed to us. I sent it out by that courier, so that you can use the same box, priority mail stickers, and return shipping label to return the Primordial Performance version back to us. You can just simply put the package in your mail box, so that you don't have to go out of your way to have it returned to us.

Thanks again for your patience and understanding and for choosing NutraPlanet!
 
NutraPlanet CS said:
Gamer,

First off, we apologize for the mix-up, as we also appreciate your business and understanding in advance. One our of our new employees picked the wrong version.

I went ahead sent you out the CEL transdermal version of Formestane, at no additional cost. Along with the shipment, I made sure you were also hooked up with a fair amount of free samples, in order to help alleviate the inconvenience for you.

The package was sent out by USPS. In the package, you will find a USPS return shipping label, addressed to us. I sent it out by that courier, so that you can use the same box, priority mail stickers, and return shipping label to return the Primordial Performance version back to us. You can just simply put the package in your mail box, so that you don't have to go out of your way to have it returned to us.

Thanks again for your patience and understanding and for choosing NutraPlanet!
Click to expand...


Now THAT's good customer service!!
 
NutraPlanet CS said:
Gamer,

First off, we apologize for the mix-up, as we also appreciate your business and understanding in advance. One our of our new employees picked the wrong version.

I went ahead sent you out the CEL transdermal version of Formestane, at no additional cost. Along with the shipment, I made sure you were also hooked up with a fair amount of free samples, in order to help alleviate the inconvenience for you.

The package was sent out by USPS. In the package, you will find a USPS return shipping label, addressed to us. I sent it out by that courier, so that you can use the same box, priority mail stickers, and return shipping label to return the Primordial Performance version back to us. You can just simply put the package in your mail box, so that you don't have to go out of your way to have it returned to us.

Thanks again for your patience and understanding and for choosing NutraPlanet!
Click to expand...

As always D... a man after my heart.
 
NutraPlanet CS said:
Gamer,

First off, we apologize for the mix-up, as we also appreciate your business and understanding in advance. One our of our new employees picked the wrong version.

I went ahead sent you out the CEL transdermal version of Formestane, at no additional cost. Along with the shipment, I made sure you were also hooked up with a fair amount of free samples, in order to help alleviate the inconvenience for you.

The package was sent out by USPS. In the package, you will find a USPS return shipping label, addressed to us. I sent it out by that courier, so that you can use the same box, priority mail stickers, and return shipping label to return the Primordial Performance version back to us. You can just simply put the package in your mail box, so that you don't have to go out of your way to have it returned to us.

Thanks again for your patience and understanding and for choosing NutraPlanet!
Click to expand...

Gratzi, thank you very much! :fing02:
 
getting the wrong order is like the best thing that could happen cause you get so much free stuff! NP can send me the wrong product anytime :lol:
 
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