Problem- Wrong item shipped to me
- 05-22-2010, 03:27 PM
- 05-22-2010, 03:30 PM
Not only is it the wrong order, but I over payed by 10 dollars now lol..
Cel form - 37 bucks -----What I ordered
PP form- 27 bucks------------what I received
- 05-22-2010, 03:42 PM
05-22-2010, 03:44 PM
05-22-2010, 03:53 PM
05-22-2010, 04:13 PM
05-22-2010, 05:10 PM
05-22-2010, 05:13 PM
05-22-2010, 05:17 PM
05-22-2010, 05:23 PM
05-22-2010, 06:15 PM
Luckily it's not a holiday for you guys on Monday, or you'd have to wait until Tuesday!
Have you read up on LV form? It should have the same effects as transdermal, but you don't have to bother with a gel application. They used the liqua-vade delivery system to greatly increase the oral bioavailability which is an issue with straight oral formestane.
Obviously it would be preferred if you just got shipped what you ordered, but it might not actually turn out that bad, and the CSR will definitely refund you the difference if you want to give LV a shot. Anyways give us a call on Monday
05-22-2010, 06:33 PM
05-22-2010, 06:51 PM
Thanks for the reply though and hope im not causing too much of an issue with wanting to get the topical..
05-23-2010, 08:58 AM
no worries. It will be taken care of for you to make sure you get what you want
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05-23-2010, 12:59 PM
05-24-2010, 12:52 PM
First off, we apologize for the mix-up, as we also appreciate your business and understanding in advance. One our of our new employees picked the wrong version.
I went ahead sent you out the CEL transdermal version of Formestane, at no additional cost. Along with the shipment, I made sure you were also hooked up with a fair amount of free samples, in order to help alleviate the inconvenience for you.
The package was sent out by USPS. In the package, you will find a USPS return shipping label, addressed to us. I sent it out by that courier, so that you can use the same box, priority mail stickers, and return shipping label to return the Primordial Performance version back to us. You can just simply put the package in your mail box, so that you don't have to go out of your way to have it returned to us.
Thanks again for your patience and understanding and for choosing NutraPlanet!
05-24-2010, 01:01 PM
05-24-2010, 01:08 PM
05-24-2010, 01:33 PM
05-24-2010, 04:26 PM
05-26-2010, 03:27 PM
Got the product I ordered and a bunch of samples, thanks nutra. Will be shipping back the pp form! Thanks again.
05-26-2010, 05:46 PM
05-26-2010, 05:58 PM
getting the wrong order is like the best thing that could happen cause you get so much free stuff! NP can send me the wrong product anytime
Back.... for real this time
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