Problem- Wrong item shipped to me

[gamer2be08]

So I got my package today and got the nutrapro like I ordered. I also ordered CEL Transdermal Fromestane, but I recieved PP LV Formestane instead?? How can I fix this?

Order #154182

I just want my transdermal form lol... How do I post pics so I can prove it?

[gamer2be08]

Not only is it the wrong order, but I over payed by 10 dollars now lol..
Cel form - 37 bucks -----What I ordered
PP form- 27 bucks------------what I received

[chocolatemilk]

770-460-1365 call customer service and go from there lol.

[gamer2be08]

http://s292.photobucket.com/albums/m...0522001439.jpg

Here is a pic of the culprit!! I love you and all cm, but I want a rep answer....

[chocolatemilk]

Got ya. Making my way outta here and heading over to GOMAD thread...

[gamer2be08]

770-460-1365 call customer service and go from there lol.

Cant even call until monday

[Resolve]

Email + patience = Darren will fix it and you will be happy.

NP screwed up an order of mine and they really bent over backwards to make it right. Give it a bit of time.

[gamer2be08]

Email + patience = Darren will fix it and you will be happy.

NP screwed up an order of mine and they really bent over backwards to make it right. Give it a bit of time.

I dont doubt that, im not mad or anything, this is just the first time this has happened to me

[Resolve]

I dont doubt that, im not mad or anything, this is just the first time this has happened to me

Sure, dude, I understand where you're coming from. Getting that package is a bit like Christmas, and to find that it's not what you ordered sucks.

[gamer2be08]

Sure, dude, I understand where you're coming from. Getting that package is a bit like Christmas, and to find that it's not what you ordered sucks.

I know, I quickly tear into the box like a Christmas present lol.

[Steveoph]

Luckily it's not a holiday for you guys on Monday, or you'd have to wait until Tuesday!

Have you read up on LV form? It should have the same effects as transdermal, but you don't have to bother with a gel application. They used the liqua-vade delivery system to greatly increase the oral bioavailability which is an issue with straight oral formestane.

Obviously it would be preferred if you just got shipped what you ordered, but it might not actually turn out that bad, and the CSR will definitely refund you the difference if you want to give LV a shot. Anyways give us a call on Monday

[gamer2be08]

Luckily it's not a holiday for you guys on Monday, or you'd have to wait until Tuesday!

Have you read up on LV form? It should have the same effects as transdermal, but you don't have to bother with a gel application. They used the liqua-vade delivery system to greatly increase the oral bioavailability which is an issue with straight oral formestane.

Obviously it would be preferred if you just got shipped what you ordered, but it might not actually turn out that bad, and the CSR will definitely refund you the difference if you want to give LV a shot. Anyways give us a call on Monday

Im really set in on the topical.. I'll shoot a call monday.

[gamer2be08]

Thanks for the reply though and hope im not causing too much of an issue with wanting to get the topical..

[AE14]

no worries. It will be taken care of for you to make sure you get what you want

[gamer2be08]

no worries. It will be taken care of for you to make sure you get what you want

Gratzi

[NutraPlanet CS]

Gamer,

First off, we apologize for the mix-up, as we also appreciate your business and understanding in advance. One our of our new employees picked the wrong version.

I went ahead sent you out the CEL transdermal version of Formestane, at no additional cost. Along with the shipment, I made sure you were also hooked up with a fair amount of free samples, in order to help alleviate the inconvenience for you.

The package was sent out by USPS. In the package, you will find a USPS return shipping label, addressed to us. I sent it out by that courier, so that you can use the same box, priority mail stickers, and return shipping label to return the Primordial Performance version back to us. You can just simply put the package in your mail box, so that you don't have to go out of your way to have it returned to us.

Thanks again for your patience and understanding and for choosing NutraPlanet!

[SouthernCharm]

Gamer,

First off, we apologize for the mix-up, as we also appreciate your business and understanding in advance. One our of our new employees picked the wrong version.

I went ahead sent you out the CEL transdermal version of Formestane, at no additional cost. Along with the shipment, I made sure you were also hooked up with a fair amount of free samples, in order to help alleviate the inconvenience for you.

The package was sent out by USPS. In the package, you will find a USPS return shipping label, addressed to us. I sent it out by that courier, so that you can use the same box, priority mail stickers, and return shipping label to return the Primordial Performance version back to us. You can just simply put the package in your mail box, so that you don't have to go out of your way to have it returned to us.

Thanks again for your patience and understanding and for choosing NutraPlanet!

Now THAT's good customer service!!

[DAdams91982]

Gamer,

First off, we apologize for the mix-up, as we also appreciate your business and understanding in advance. One our of our new employees picked the wrong version.

I went ahead sent you out the CEL transdermal version of Formestane, at no additional cost. Along with the shipment, I made sure you were also hooked up with a fair amount of free samples, in order to help alleviate the inconvenience for you.

The package was sent out by USPS. In the package, you will find a USPS return shipping label, addressed to us. I sent it out by that courier, so that you can use the same box, priority mail stickers, and return shipping label to return the Primordial Performance version back to us. You can just simply put the package in your mail box, so that you don't have to go out of your way to have it returned to us.

Thanks again for your patience and understanding and for choosing NutraPlanet!

As always D... a man after my heart.

[gamer2be08]

Gamer,

First off, we apologize for the mix-up, as we also appreciate your business and understanding in advance. One our of our new employees picked the wrong version.

I went ahead sent you out the CEL transdermal version of Formestane, at no additional cost. Along with the shipment, I made sure you were also hooked up with a fair amount of free samples, in order to help alleviate the inconvenience for you.

The package was sent out by USPS. In the package, you will find a USPS return shipping label, addressed to us. I sent it out by that courier, so that you can use the same box, priority mail stickers, and return shipping label to return the Primordial Performance version back to us. You can just simply put the package in your mail box, so that you don't have to go out of your way to have it returned to us.

Thanks again for your patience and understanding and for choosing NutraPlanet!

Gratzi, thank you very much!

[NutraPlanet CS]

Gratzi, thank you very much!

No problem, thank YOU.