Nutraplanet customer service

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    Exclamation Nutraplanet customer service


    I have tried calling to get info on supps for the last week and a half. I have now left SIX messages requesting call back and info. Apparently they dont answer phone calls or respond to voicemail? NOTHING. I really just want to know the amount per serving of a few Nutra planet bulk products. Could somebody help me contact ANYONE at Nutra planet?


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    Have you tried to email them?
    Arnold Classic: 2009 - 2014
    Comments by this person are their own personal opinion and should be taken as that. Unless quoted from a different source.

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    What types of bulk stuff? I have alot of their bulks at my house. also if you post up the types you have if I don't use them, I'm quite sure there are a few people here who do and would be willing to give you the info you need.

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    Quote Originally Posted by rhodesb11 View Post
    I have tried calling to get info on supps for the last week and a half. I have now left SIX messages requesting call back and info. Apparently they dont answer phone calls or respond to voicemail? NOTHING. I really just want to know the amount per serving of a few Nutra planet bulk products. Could somebody help me contact ANYONE at Nutra planet?
    I truly apologize for your inconvenience. Please keep in mind that we are closed on the weekends. Also, we get pretty backed up with the phone calls. Therefore, you cannot reach us by phone, please email our customer service department at support@nutraplanet.com

    Thanks for your patience, understanding, and for choosing NutraPlanet!
    Nice Products, Nice Prices, Nice People, No Problems....NutraPlanet.com!....Welcome to our World!

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    Another option would be to pm one of the NP reps here at AM. We are here to help
    Controlled Labs Head Board Rep
    adam @ ControlledLabs.com
    CONTROLLED LABS products are produced in a GMP for Sport certified facility

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    Thanks!

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    bulk products are simple.. if you buy 100 grams of something and take 5 grams a day its
    20 servings...

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    Quote Originally Posted by AE14 View Post
    Another option would be to pm one of the NP reps here at AM. We are here to help
    Yeah this man ever help me with my inquiries
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    thank you Maxx. We are all here to help
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    Bump for answer

    Any update on ship rates problems and the Java Twin Pack Special you know 2 for the price of one (not recognize this on the checkout)
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    Yo Maxx, we're not trying to ignore you but this may have gotten lost in the shuffle...

    are you referring to the international FedEx shipping issue? If so, we're still working with FedEx with meetings out the ass as well as having to create a complete ingredients profile for every product...it hasn't been a simple task (believe me it hasn't been put on the back-burner).

    Java Twin Pack? Are you talking about the bars? I wasn't aware of twin pack special...got a link or something?

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    Quote Originally Posted by MAxximal View Post
    Bump for answer

    Any update on ship rates problems and the Java Twin Pack Special you know 2 for the price of one (not recognize this on the checkout)
    Maxx

    I am looking right now, what twin pack special are you referring to? Not seeing it at NP
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    Quote Originally Posted by stryder View Post
    Yo Maxx, we're not trying to ignore you but this may have gotten lost in the shuffle...

    are you referring to the international FedEx shipping issue? If so, we're still working with FedEx with meetings out the ass as well as having to create a complete ingredients profile for every product...it hasn't been a simple task (believe me it hasn't been put on the back-burner).

    Java Twin Pack? Are you talking about the bars? I wasn't aware of twin pack special...got a link or something?

    Hey godfather

    say this:**Twin Pack Special, ONLY $7.99, 56% OFF!! LIMITED TIME ONLY.
    Buy 2 or more bars to receive discount during checkout**

    http://store.anabolicminds.com/produ...jumbo-bar.html

    and for the ship options i use USPS but the rate is wrong damn it i waiting 2 weeks!!!

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    Quote Originally Posted by AE14 View Post
    Maxx

    I am looking right now, what twin pack special are you referring to? Not seeing it at NP
    look bud!

    http://store.anabolicminds.com/produ...jumbo-bar.html
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    Ok, so it is 1 jumbo bar for 6.99. and your dilemma is shipping? Which, if you look up several posts, Sam explained again.

    http://www.nutraplanet.com/product/r...jumbo-bar.html

    Not sure I understand the problem this time Maxx.
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    if you buy 2 or more is $7.99 for the two bars but don`t reflect on checkout
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    Quote Originally Posted by AE14 View Post
    Ok, so it is 1 jumbo bar for 6.99. and your dilemma is shipping? Which, if you look up several posts, Sam explained again.

    http://www.nutraplanet.com/product/r...jumbo-bar.html

    Not sure I understand the problem this time Maxx.
    Java Lather Soap (1 Jumbo Bar)
    By: RPN
    In Stock Now! $6.99 (2) $13.98
    Sub Total: $13.98
    United States Postal Service - Priority Mail: $22.40
    Total: $36.38

    the problem is in bold
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    Quote Originally Posted by MAxximal View Post
    if you buy 2 or more is $7.99 for the two bars but don`t reflect on checkout
    check your pm maxx
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    Sorry, as posted on the product write-up, this was a limited time offer only. This listed should have been removed already, but it appears we overlooked the add. Apologies for the inconvenience and confusion.
    Nice Products, Nice Prices, Nice People, No Problems....NutraPlanet.com!....Welcome to our World!

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    Quote Originally Posted by NutraPlanet CS View Post
    Sorry, as posted on the product write-up, this was a limited time offer only. This listed should have been removed already, but it appears we overlooked the add. Apologies for the inconvenience and confusion.
    What!!!
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    Quote Originally Posted by MAxximal View Post
    What!!!
    Owned lol jk.

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    This is a little off topic, and I may have missed the discussion; but what happened to
    NutraPlanet's forum and sponsor link?

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    the subforum for NP is still there, heck, we are in it now
    Controlled Labs Head Board Rep
    adam @ ControlledLabs.com
    CONTROLLED LABS products are produced in a GMP for Sport certified facility

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