Yes and more then once, I talked to Nutraplanet and they added 2 free T-shirts with free samples in the next order and they also took them. So Nutraplanet for the next order Put them through as I paid for them so they wouldn't take it.
Yah they will steal, that's why if you don't track your packages they often disappear.
Freak Warrior!!! Do not go gentle into that good night...Rage! Rage! against the dying of the light!!
In reference to shipping to Canada, we are currently looking at a new solution to help solve both the problems with customs and with the duties and taxes. We will hopefully have an answer within a couple of weeks. Until that occurs, I would recommend USPS as we have had fewer problems with getting packages through customs with them as opposed to Fed Ex. We will certainly honor any request to use Fed Ex.
I want to assure all of our supporters in Canada that fixing these issues is at the top of our list.