Well i give props and pay respect when it's due. to make this a shorter story than a longer one i will focus on getting right to the point.
Someone at NP really went out of their way for me in regards to the New's Year sale and i wanted to say thx.
over the past year or so i have been giving most on my business to another company. although the experience was OK, it was no where near the level of Customer Service that i receive with NP. because of one mans actions you have won a customer back. as a matter of fact, i just placed another order today.
i work in the Customer Service field and have for years so i know when i receive good treatment and when someone goes out of their way for the companies customers as was the case here. some times at work i hear from different people that the customer service they receive from other places sucks and is $hitty and that it's also dead in this country. you those people i would say, it's not dead but rare to find. the customer service i received from NP was such an example.
if anyone from NP would like the name of the employee, let me know. in the mean time, thank you and thank you..........