I regret to inform you that, once again, we have a production facility that would rather mislead and avoid confrontation that provide accurate information on the status.
After speaking with them over 9 days ago, with the assurance that everything was ON SCHEDULE and would ship by last Thursday, I have just been informed that they did not even begin tableting until 4 days ago. In addition, they are claiming the process will not even be completed until today, with an addition 24 hours curing time and 24 hours coating time.
Add onto that, the 3 hours necessary to bottle and label.
I have threatened legal action, since we actually placed a contract into play for this job, knowing that scheduling of diet is essential. The word back is that they would try to overnight Nutraplanets stock by tomorrow or Friday.
I apologize sincerely for the inconvenience. It's a huge dilemma whether we want to burn the last production facility in the country willing to take on this job, versus the inconvenience and good will of both Nutraplanet, who on my word allowed the presale, and you all.
To make things worse, Nutraplanet has totally sold out of their allotted stock.