New Years Tons of Free Samples

  1. New Member
    BringThePain's Avatar
    Stats
    6'6"  277 lbs.
    Join Date
    Sep 2008
    Age
    30
    Posts
    72
    Rep Power
    112
    Level
    7
    Lv. Percent
    93.17%

    New Years Tons of Free Samples


    Just curious what happened to the tons of free samples from you guys? I was expecting something from the new years sale considering it was in your mass email ad. Seems i never get anything anymore when i order.

  2. New Member
    Imnotascoolas's Avatar
    Join Date
    Apr 2008
    Posts
    119
    Rep Power
    140
    Level
    9
    Lv. Percent
    82.79%

    I only get samples when I remember to ask for them in the comments
  3. Pro Virili Parte
    JudoJosh's Avatar
    Join Date
    Nov 2008
    Age
    30
    Posts
    8,986
    Rep Power
    2644375
    Level
    80
    Lv. Percent
    73.31%
    Achievements Activity VeteranActivity ProActivity AuthorityPosting ProPosting Authority

    last year I got a nutraplanet shaker cup and a AX beanie with some free samples of a bunch of other supps. I am stilkl waiting for this years order to come in.

    How big was your order? They prolly dont include a ton of samples with small orders
    "The only good is knowledge and the only evil is ignorance." - Socrates
    •   
       

  4. NutraPlanet NinjaMonkey Rep
    Steveoph's Avatar
    Stats
    6'0"   lbs.
    Join Date
    Jan 2007
    Posts
    12,524
    Rep Power
    41252
    Level
    67
    Lv. Percent
    41.3%
    Achievements Activity AuthorityActivity ProPosting ProPosting AuthorityPosting Veteran

    We try to include samples whenever we can; during the New Years sale we have a masssive amount of orders and still a limited amount of samples so it isn't physically possible to give samples out to everyone unfortunately.
  5. New Member
    BringThePain's Avatar
    Stats
    6'6"  277 lbs.
    Join Date
    Sep 2008
    Age
    30
    Posts
    72
    Rep Power
    112
    Level
    7
    Lv. Percent
    93.17%

    Quote Originally Posted by JudoJosh View Post
    last year I got a nutraplanet shaker cup and a AX beanie with some free samples of a bunch of other supps. I am stilkl waiting for this years order to come in.

    How big was your order? They prolly dont include a ton of samples with small orders
    Well i got quite a few samples from last years sale. My order wasn't exactly small but it wasnt a credit card maxing order either.
  6. Advanced Member
    giantbrandon's Avatar
    Stats
    5'10"  235 lbs.
    Join Date
    Aug 2008
    Posts
    661
    Rep Power
    416
    Level
    20
    Lv. Percent
    58.33%

    my order before x mas had heaps but i do order alot of supps lol
  7. Board Sponsor
    AE14's Avatar
    Stats
    5'10"  200 lbs.
    Join Date
    Jul 2007
    Posts
    12,456
    Rep Power
    1029940
    Level
    74
    Lv. Percent
    5.05%
    Achievements Activity VeteranActivity ProActivity AuthorityPosting ProPosting Authority

    alot of it has to do with if you asked for free samples. On my New Years order I did not, and didnt receive any. However, when I do ask, I am always pleased with the amount I receive
    Controlled Labs Head Board Rep
    adam @ ControlledLabs.com
    CONTROLLED LABS products are produced in a GMP for Sport certified facility
  8. New Member
    skar01's Avatar
    Stats
    5'11"  218 lbs.
    Join Date
    Dec 2008
    Posts
    11
    Rep Power
    78
    Level
    2
    Lv. Percent
    97.33%

    I didn't get any with my NY order or the follow-up protein order, but I've got 7 new tubs of stuff to scoop from! My wife's not thrilled about taking up all the the cabinet space!
  9. Advanced Member
    rottie76's Avatar
    Stats
    5'3"  135 lbs.
    Join Date
    Jan 2009
    Posts
    583
    Rep Power
    7349
    Level
    19
    Lv. Percent
    90.69%

    Smile


    Hmmm....no freebies for me either, oh well....got two packages today, lots of good stuff and I love those sexy black series containers. Christmas in January lol....
  10. Advanced Member
    SokVichet's Avatar
    Stats
    6'2"  210 lbs.
    Join Date
    Apr 2008
    Age
    34
    Posts
    869
    Rep Power
    529
    Level
    23
    Lv. Percent
    2.96%

    Quote Originally Posted by skar01 View Post
    I didn't get any with my NY order or the follow-up protein order, but I've got 7 new tubs of stuff to scoop from! My wife's not thrilled about taking up all the the cabinet space!
    Hah, I know the feeling! I used to have all my stuff out on the counter before we bought our house. I heard about it everyday. Now I have my own cabinet(s) and an entire pantry wall, teehee! Supplement experimentation is almost as much fun as working out for me :P

    My order was delayed thanks to Dymatize, so I don't have much hope for samples.
  11. Board Sponsor
    AE14's Avatar
    Stats
    5'10"  200 lbs.
    Join Date
    Jul 2007
    Posts
    12,456
    Rep Power
    1029940
    Level
    74
    Lv. Percent
    5.05%
    Achievements Activity VeteranActivity ProActivity AuthorityPosting ProPosting Authority

    it's funny I take the same grief about taking up too much space.
    Controlled Labs Head Board Rep
    adam @ ControlledLabs.com
    CONTROLLED LABS products are produced in a GMP for Sport certified facility
  12. Diamond Member
    strategicmove's Avatar
    Join Date
    Jun 2007
    Posts
    10,754
    Rep Power
    774632
    Level
    68
    Lv. Percent
    25.18%
    Achievements Activity ProActivity AuthorityPosting ProPosting AuthorityPosting Veteran

    The simple guide is: If you wish to have some product samples, indicate this in the comment section of your order. If NutraPlanet has any samples at the time of processing your order, you would certainly get some. They are known to be generous in this regard. If you do not ask for samples, chances are high that you would not get any. No one wants to get "spammed" with samples they do not want!
    Product Educator | USPowders
    Statements made by this online persona are the sole property of the owner, and do not necessarily reflect USPowders’ opinion as a whole.
  13. New Member
    sw bill's Avatar
    Stats
    5'6"  168 lbs.
    Join Date
    Apr 2008
    Age
    41
    Posts
    249
    Rep Power
    205
    Level
    13
    Lv. Percent
    58.08%

    Quote Originally Posted by AE14 View Post
    alot of it has to do with if you asked for free samples. On my New Years order I did not, and didnt receive any. However, when I do ask, I am always pleased with the amount I receive
    Asking has never once worked for me but no big deal, I will be happy if my new years day order ever gets shipped
  14. Board Sponsor
    AE14's Avatar
    Stats
    5'10"  200 lbs.
    Join Date
    Jul 2007
    Posts
    12,456
    Rep Power
    1029940
    Level
    74
    Lv. Percent
    5.05%
    Achievements Activity VeteranActivity ProActivity AuthorityPosting ProPosting Authority

    Quote Originally Posted by sw bill View Post
    Asking has never once worked for me but no big deal, I will be happy if my new years day order ever gets shipped
    I am sure it will shipped once evrything is in stock
    Controlled Labs Head Board Rep
    adam @ ControlledLabs.com
    CONTROLLED LABS products are produced in a GMP for Sport certified facility
  15. Advanced Member
    BingeAndPurge's Avatar
    Stats
    6'3"  250 lbs.
    Join Date
    May 2003
    Age
    36
    Posts
    748
    Rep Power
    527
    Level
    24
    Lv. Percent
    14.97%

    Thanks for the heads up on asking for freebies.
  16. Advanced Member
    SokVichet's Avatar
    Stats
    6'2"  210 lbs.
    Join Date
    Apr 2008
    Age
    34
    Posts
    869
    Rep Power
    529
    Level
    23
    Lv. Percent
    2.96%

    Quote Originally Posted by sw bill View Post
    Asking has never once worked for me but no big deal, I will be happy if my new years day order ever gets shipped
    There are a large number of items backordered due to the amazing sales. My order had several backordered items. Nutraplanet communicated these delays, and when I asked, split up my order to get the available supplies to me. Normally my stuff gets here in ludicrous speed, but when it doesn't I can be sure they are working on it. They are simply the best.
  17. Board Sponsor
    AE14's Avatar
    Stats
    5'10"  200 lbs.
    Join Date
    Jul 2007
    Posts
    12,456
    Rep Power
    1029940
    Level
    74
    Lv. Percent
    5.05%
    Achievements Activity VeteranActivity ProActivity AuthorityPosting ProPosting Authority

    thank you sok, I know NP keeps working hard to make sure that everyone gets their stuff asap
    Controlled Labs Head Board Rep
    adam @ ControlledLabs.com
    CONTROLLED LABS products are produced in a GMP for Sport certified facility
  18. New Member
    Jaidmaster's Avatar
    Stats
    5'7"  155 lbs.
    Join Date
    Jan 2008
    Age
    43
    Posts
    112
    Rep Power
    140
    Level
    9
    Lv. Percent
    10.7%

    Yes, I was a little disappointed as well - I even asked for samples and got nothing. Still using my AX beanie from last year though! Should not have advertised "Tons of Free Samples & Goodies!" if they were limited. Oh well - I did save a lot of cash, but the surprise of samples is always exciting.
    One more shipment coming today, so I'll keep my fingers crossed!
  19. New Member
    gymbo123's Avatar
    Join Date
    Aug 2009
    Posts
    93
    Rep Power
    111
    Level
    9
    Lv. Percent
    17.67%

    Love Nutra, love the sale, totally fine with the delays (Nutra also made up for this and was more than helpful throughout)... but when you advertise "tons of free samples," you really shouldn't have to ask to receive them.

    Very disappointed when I saw that I had to ask AFTER I had already placed my order!
  20. New Member
    Jaidmaster's Avatar
    Stats
    5'7"  155 lbs.
    Join Date
    Jan 2008
    Age
    43
    Posts
    112
    Rep Power
    140
    Level
    9
    Lv. Percent
    10.7%

    I asked and didn't get any either - I think they just ran out...
  21. New Member
    rescue163's Avatar
    Stats
    6'1"  218 lbs.
    Join Date
    Jul 2005
    Age
    34
    Posts
    98
    Rep Power
    163
    Level
    8
    Lv. Percent
    85.5%

    I wonder If I will get any(I asked for some samples in the notes)...... I got the second order I placed on the 5th, I asked but did not get any samples.... My first order was on 1-1-2010.... still waiting for it(because of an over sold product). I am not at all complaining, but I am wondering if anyone got any free samples from the NY sale yet?
  22. Elite Member
    ax1's Avatar
    Stats
    4'6"  170 lbs.
    Join Date
    Jun 2008
    Posts
    5,425
    Rep Power
    1236144
    Level
    60
    Lv. Percent
    82.89%
    Achievements Activity AuthorityActivity ProPosting ProPosting Authority

    i did not get any samples, about the same size orders i had last year except last year i got samples and a shaker bottle with each of my 3 orders.

    kinda sad but what can you do, still a good deal.
    나는 2000년 10월 매들린 올브라이트 전 미 국무장관 매들린 사랑, 그 중 한 뜨거운 젠장!
  23. Advanced Member
    zb126's Avatar
    Join Date
    Mar 2009
    Posts
    797
    Rep Power
    84267
    Level
    25
    Lv. Percent
    9.08%

    Quote Originally Posted by ax1 View Post
    i did not get any samples, about the same size orders i had last year except last year i got samples and a shaker bottle with each of my 3 orders.

    kinda sad but what can you do, still a good deal.
    yeah no samples as promised with a 100 dollar order would have expected at least a little something
  24. Pro Virili Parte
    JudoJosh's Avatar
    Join Date
    Nov 2008
    Age
    30
    Posts
    8,986
    Rep Power
    2644375
    Level
    80
    Lv. Percent
    73.31%
    Achievements Activity VeteranActivity ProActivity AuthorityPosting ProPosting Authority

    so my $200 order came in and had 0 extras.. was really looking forward to another beanie or shaker cup or something. I also find it a little off that it is expected that we have to ask for it when it was advertised as part of the sale selling pitch.
    "The only good is knowledge and the only evil is ignorance." - Socrates
  25. Board Sponsor
    AE14's Avatar
    Stats
    5'10"  200 lbs.
    Join Date
    Jul 2007
    Posts
    12,456
    Rep Power
    1029940
    Level
    74
    Lv. Percent
    5.05%
    Achievements Activity VeteranActivity ProActivity AuthorityPosting ProPosting Authority

    Quote Originally Posted by Steveoph View Post
    We try to include samples whenever we can; during the New Years sale we have a masssive amount of orders and still a limited amount of samples so it isn't physically possible to give samples out to everyone unfortunately.
    Here you go Judo
    Controlled Labs Head Board Rep
    adam @ ControlledLabs.com
    CONTROLLED LABS products are produced in a GMP for Sport certified facility
  26. Advanced Member
    propho's Avatar
    Stats
    6'1"  230 lbs.
    Join Date
    Jan 2004
    Age
    34
    Posts
    997
    Rep Power
    8147
    Level
    24
    Lv. Percent
    82.09%

    I don't ask for samples cuz it makes me feel like a cheap ass.. only did once but that's cuz my friend heard you have to ask for it and we were combing orders =| Though I did receive samples I felt cheap and worthless afterward..
  27. Senior Member
    lonewolf0420's Avatar
    Stats
    6'2"  223 lbs.
    Join Date
    May 2008
    Age
    36
    Posts
    2,314
    Rep Power
    1681
    Level
    34
    Lv. Percent
    65.27%
    Achievements Activity ProPosting Pro

    Quote Originally Posted by Steveoph View Post
    We try to include samples whenever we can; during the New Years sale we have a masssive amount of orders and still a limited amount of samples so it isn't physically possible to give samples out to everyone unfortunately.
    So its all about who you know
  28. Advanced Member
    zb126's Avatar
    Join Date
    Mar 2009
    Posts
    797
    Rep Power
    84267
    Level
    25
    Lv. Percent
    9.08%

    Quote Originally Posted by AE14 View Post
    Here you go Judo
    I guess it would be different if it wasn't advertised as part of the sale but it was disappointing for a basically first time NP shopper to spend a decent amount and not get what was advertised. It obviously doesn't make or break the deal but still, with other competitor sites giving free stuff in almost all of my orders its just interesting that so many people didn't get anything on here.
  29. New Member
    shinobidoode's Avatar
    Join Date
    Feb 2008
    Posts
    49
    Rep Power
    107
    Level
    6
    Lv. Percent
    1.35%

    I think the people crying about missing a few samples from their order need to place another order for a test booster. Seriously? A few ONE serving samples is going to reduce you to a whiny little girl?
  30. Advanced Member
    zb126's Avatar
    Join Date
    Mar 2009
    Posts
    797
    Rep Power
    84267
    Level
    25
    Lv. Percent
    9.08%

    Quote Originally Posted by shinobidoode View Post
    I think the people crying about missing a few samples from their order need to place another order for a test booster. Seriously? A few ONE serving samples is going to reduce you to a whiny little girl?
    I think you missed the point I was trying to make. While people do enjoy getting even that one serving sample as a thank you for their business its also a matter of a company following through with what it says.

    Like I mentioned before, its not like its the end of the world, but customers who get treated well and feel that their business is appreciated will come back for more purchases. Its also not like this is a new concept; it's probably the first thing you learn in a business class.

    An example of this is that I know a number of people who don't mind the slightly higher prices on some products and will order from BB.com only because they feel that they are always being taken care of and have developed brand loyalty you could call it.
  31. New Member
    sw bill's Avatar
    Stats
    5'6"  168 lbs.
    Join Date
    Apr 2008
    Age
    41
    Posts
    249
    Rep Power
    205
    Level
    13
    Lv. Percent
    58.08%

    Quote Originally Posted by shinobidoode View Post
    I think the people crying about missing a few samples from their order need to place another order for a test booster. Seriously? A few ONE serving samples is going to reduce you to a whiny little girl?
    HAHAHAHAHA I love it!!!!
  32. I am faster than 80% of all snakes
    Dwight Schrute's Avatar
    Stats
    6'1"  221 lbs.
    Join Date
    Nov 2002
    Age
    41
    Posts
    12,911
    Rep Power
    7018

    Quote Originally Posted by zb126 View Post
    I think you missed the point I was trying to make. While people do enjoy getting even that one serving sample as a thank you for their business its also a matter of a company following through with what it says.

    Like I mentioned before, its not like its the end of the world, but customers who get treated well and feel that their business is appreciated will come back for more purchases. Its also not like this is a new concept; it's probably the first thing you learn in a business class.

    An example of this is that I know a number of people who don't mind the slightly higher prices on some products and will order from BB.com only because they feel that they are always being taken care of and have developed brand loyalty you could call it.

    Obviously you haven't seen what NP does on a daily basis.

    BTW, bb.com is starting to charge for samples.


    Nobody is saying you are wrong, but the guy that sued for millions because his laundromat screwed up his pants was technically right but people still thought he was an idiot for doing it.
  33. NP Supplement Pimp
    NutraPlanet CS's Avatar
    Stats
    5'8"  180 lbs.
    Join Date
    Nov 2006
    Posts
    2,061
    Rep Power
    136888
    Level
    37
    Lv. Percent
    28.67%
    Achievements Activity ProPosting Pro

    Alright, I think it is time for me to chime in on this thread.

    Yes, as JD just stated, customs is notorious for nabbing samples, but I do realize there are a lot of domestic orders that didn't receive any samples.

    While I don't want to sound as if we have a million excuses for this inconvenience, I would like to explain the situation. I can promise that deception is the last thing we would ever want to provide to any our customers; we strive to provide 110% customer satisfaction, as anyone who knows NutraPlanet, knows our customers are like family to us.

    To begin with, we did in fact have tons of samples to pass out at the beginning of the sale, which we did and still are as we receive them in stock (no matter the size of the order). Though, we did underestimate ourselves and destroyed your record breaking numbers by a landslide, which was not completely expected, at least not to this magnitude. Therefore, we then kept running out of samples to pass out, but have desperately been begging for more from whoever has them to provide, even for products we don't even carry (yet).

    And, because this sale was so overwhelming and to help alleviate some of the delay, we were forced to drop-ship more than half of these orders from our distributors, meaning we had them send the orders straight out to the customers direct, as opposed to them sending the inventory to us to divide up and send out ourselves. We did not originally intend on drop-shipping any orders at the beginning of this sale, when we were marketing "tons of free samples". Unfortunately, these distributors do not include any samples in these drop-shipments (even upon our request). Though, we figured our customers would rather have their order arrive as quickly as possible without samples, then experience further delay with a few free samples.

    Trust me, if we were greedy and ignorant enough to market ourselves around these "deceptive" strategies, then we would obviously be a "flight by night" company, who would not have a loyal army of amazing customers. We would not offer rock-bottom prices, cutting into our margins and bread & butter. We would not offer free shipping on our expense. We would not have an extensive customer service team, dedicated to not just fixing a problem, but making it better than as if the problem never existed. And, we would not have the passion to better ourselves, our company structure, and overall service on a daily basis. We would not be here today.

    Again, this post was not out of a million excuses or pure reaction, but to hopefully shed some further light for anyone who feels cheated or deceived, and help everyone understand both sides of the story. We at NutraPlanet humbly appreciate everyone's patience, understanding, and continued support!
    Nice Products, Nice Prices, Nice People, No Problems....NutraPlanet.com!....Welcome to our World!
  34. Advanced Member
    rottie76's Avatar
    Stats
    5'3"  135 lbs.
    Join Date
    Jan 2009
    Posts
    583
    Rep Power
    7349
    Level
    19
    Lv. Percent
    90.69%

    Well said! Plus - you've extended free shipping on any size order. No other company would do that! People should stop whinning like little pi**its.
  35. Diamond Member
    strategicmove's Avatar
    Join Date
    Jun 2007
    Posts
    10,754
    Rep Power
    774632
    Level
    68
    Lv. Percent
    25.18%
    Achievements Activity ProActivity AuthorityPosting ProPosting AuthorityPosting Veteran

    Great post, NutraPlanet CS!
  36. Elite Member
    andrew732's Avatar
    Join Date
    Jun 2008
    Posts
    5,636
    Rep Power
    683141
    Level
    56
    Lv. Percent
    93.29%
    Achievements Activity ProPosting ProPosting Authority

    No complaints here, I just will say I have not got samples in over 8 orders. LOL oh well!
    doing my own thang!
  37. Senior Member
    AdelV's Avatar
    Join Date
    Jul 2007
    Posts
    1,950
    Rep Power
    45195
    Level
    33
    Lv. Percent
    67.27%
    Achievements Activity ProPosting Pro

    Did someone delete a post? LOL..

    Now now naughty MODS :P I think all feedback is good, weather good or bad!

    I could complain you send US orders of 1000US for free, which prob still costs you 20-30? but u wont deduct that amount of international orders..

    But i dont, most sites dont give a **** about international customers, once one starts, theyll notice alot more sales!

    anyways free samples r just that free, so who cares
  38. PESCIENCE.com
    nattydisaster's Avatar
    Stats
    6'0"  0 lbs.
    Join Date
    Mar 2008
    Posts
    10,330
    Rep Power
    3607565
    Level
    84
    Lv. Percent
    14.38%
    Achievements Activity AuthorityActivity ProActivity VeteranPosting ProPosting Authority

    NP is good people
    Amino-IV - Not Your Average Amino
    SELECT Protein
    - Ultra-Premium Blend
    ALPHAMINE - Thermogenics...Redefined
  39. I am faster than 80% of all snakes
    Dwight Schrute's Avatar
    Stats
    6'1"  221 lbs.
    Join Date
    Nov 2002
    Age
    41
    Posts
    12,911
    Rep Power
    7018

    Quote Originally Posted by AdelV View Post
    Did someone delete a post? LOL..

    Now now naughty MODS :P I think all feedback is good, weather good or bad!

    I could complain you send US orders of 1000US for free, which prob still costs you 20-30? but u wont deduct that amount of international orders..

    But i dont, most sites dont give a **** about international customers, once one starts, theyll notice alot more sales!

    anyways free samples r just that free, so who cares
    The only deleted posts I see are by the people who posted them. Nice try though...

    Now now naughty Adelv, some people should understand that people can delete their own posts....
  

  
 

Similar Forum Threads

  1. SAMPLES: Free Torrent samples coming soon...
    By Universal Rep in forum Company Promotions
    Replies: 149
    Last Post: 11-19-2008, 11:13 AM
  2. Leviathan Free Samples-- yes totally free!
    By Palo Alto Labs in forum Supplements
    Replies: 135
    Last Post: 06-29-2007, 02:27 PM
  3. 6 Day Power PowerFULL samples--Free FREE
    By Guest in forum Supplements
    Replies: 101
    Last Post: 12-12-2006, 01:27 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Log in
Log in