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Heat Miser conducts a NutraPlanet Shipment Audit

B5150

B5150

Legend
Date Ordered: 12/08/2009 at 10:24PM
Date Shipped: 12/09/2009 at 01:44PM
Dec 9, 2009 5:12 PM Picked up ELLENWOOD, GA
Dec 9, 2009 6:48 PM Arrived at FedEx location ELLENWOOD, GA
Dec 10, 2009 12:16 PM Departed FedEx location ELLENWOOD, GA
Dec 12, 2009 2:40 AM Arrived at FedEx location PHOENIX, AZ
Dec 12, 2009 6:13 AM Departed FedEx location PHOENIX, AZ
Dec 12, 2009 6:25 AM At local FedEx facility PHOENIX, AZ
Dec 12, 2009 6:53 AM On FedEx vehicle for delivery PHOENIX, AZ
Dec 12, 2009 11:23 AM Delivered Mesa, AZ

  • Order to Shipping Department at NP: 15hrs. 20mins.
  • Comments: Not bad considering they were probably closed for 9 of those hours. :)

  • Ready for ship to pick-up time: 3hrs. 28mins
  • Comments: Fed-Ex needs to place NP higher on their pick-up priority. ;)

  • Carrier pick-up to depart carrier time: 19hrs. 4mins*
  • Comments: not very efficient on the carriers part. :(

  • Departure city to arrival city time: 36hrs. 24mins
  • Comments: roughly 51MPH rate of transit.

  • Time at arrival city to in route to customer: 3hrs. 33mins.
  • Comments: very good considering it arrived at 2AM

  • Time in route to customer: 5hrs. 10 mins.

Overall Order Shipment Stats:
  • Distance - 1870 Miles
  • Order to Arrival - 84hrs. 59mins
  • Score - 9 of 10

  • Comments: Nearly 22% of the delivery time is accounted for inefficient Fed-Ex service at Ellenwood GA facility. I'm gonna have my people talk to their people :D

This was just for fun as I was surprised to hear my door bell ring this morning - woke me from a nap ;)

NutraPlanet has really improved on their delivery times. I am not only a NutraPlanet Forum Representative but a very long time loyal and grateful customer.

Great job Sam and Co.

Merry Christmas and Happy Holidays!
 
I always receive my package ~48 hours after it's picked up from Ellenwood (assuming it's a business day, obviously). Outstanding shipment times, every time.
 
Well

too bad but i can`t say the same of others my (Order Number: 124175) is late and the tracking info is missing with this is the second time and i very bad with this issue!!!!!! and NOW WHAT?

p.s.

Date Ordered: 12/11/2009 at 06:56AM
Date Shipped: 12/11/2009 at 12:03PM
 
12/17/09 0935 hrs received email confirming order
12/17/09 0946 hrs received email order was being processed
12/17/09 1114 hrs received email order had shipped
12/22/09 1830 hrs received package delivered to my tent in Kandahar Afghanistan. it does not get any better than this.
Thanks NP.
 
Wow 5 days to Afghanistan? Glad you got everything. Thank you for your business
 
I'm not serving here. I'm a contractor. I can't take accolades I don't deserve.

There seem to be some places that can get stuff here fast and others that just never seem to make it. I've bought boots when working in iraq and they got there in 5 days over a holiday weekend. My wife sent me a box on the 12th and it still isn't here. Go figure.
 
I gotta give it up for NP too. I placed orders last week with 3 different companies (all well known commercial vendors) and my NP order is the only one I've received yet. Got it in 3.5 business days. :)
 
That is great to hear. Its great to see that things are moving long so smoothly even during the holidays
 
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