I know I'm not a rep for them or anything. but you should shoot them an email. Not to use a double negative but they have never not responded to an email I sent them. even if the email said "Thanks Again." its almost like they have to or something.
firstname.lastname@example.org m---thats their email. just include what you want to change and ask whats going on. they'll fix you good as new.
anyways.... just my two cents. hope it helped.