Issue with order

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    Issue with order


    I need to make a couple of changes with my order and also my order is still pending for 5 days ive contacted support but i didn't get any response my order id is #111489

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    I know I'm not a rep for them or anything. but you should shoot them an email. Not to use a double negative but they have never not responded to an email I sent them. even if the email said "Thanks Again." its almost like they have to or something.

    customerservice@nutraplanet.co m---thats their email. just include what you want to change and ask whats going on. they'll fix you good as new.

    anyways.... just my two cents. hope it helped.
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    there awesome! dw you'll get a responce
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    Delays can happen depending on what you ordered. If it says 2-3 days, then the product is in route to them and it may take a few days before it starts to process/ship. The Labor Day sale also put them back a bit.
    M.Ed. Ex Phys
    Performax Labs Product Specialist

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    Like i said it seems i cannot get emails from them .
    so i would love it if a rep would check my order make the changes i want and process the order.
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    Quote Originally Posted by darkvard View Post
    Like i said it seems i cannot get emails from them .
    so i would love it if a rep would check my order make the changes i want and process the order.
    check ur spam maybe it got sent there..

    theyve ALWAYS been good to me id call them email them and even PM reps always a responce and always the best help
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    order fixed now seems they emailed me to a different email address.
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    Glad to see this was Resolved.
    Nutraplanet Representative
    PM me with any order questions and concerns
  

  
 

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