problems with my cart

  1. problems with my cart


    I can't seem to remove some items out of my shopping cart also when i try to increase the quantity and update the cart it just resets to the quantity number it was at before.

    Is it just me? i've closed my browser and relogged back in and i still get it, I got the same thing yesterday morning

    i can remove and add items apart from "NoXidant (90 Capsules)" which seems like its stuck in there
    “We are what we repeatedly do. Therefore, excellence is not an act, but a habit.”


  2. Try clearing your cookies and cache or using a different browser such as Firefox if that does not work.

  3. Tried that, i'm using Firefox.

    I get the error msg

    "
    We're sorry, but something went wrong.

    We've been notified about this issue and we'll take a look at it shortly.
    "
    “We are what we repeatedly do. Therefore, excellence is not an act, but a habit.”
    •   
       


  4. anyone got any ideas about this? I tried to place an order the other day with the item still in the cart along with some other items. When i went to pay i got the error msg "ERROR: Unable to Process Credit Card / undefined method `atp' for nil:NilClass"

    The money came out of my account but the order failed to process. I did e-mail NP and got the refund straight away, very helpful!

    But since there closed now i dunno how to remove the stuck item from my cart

    I've even reinstall firefox but it still won't budge. Afraid if i replace the order i'll get the same error msg again!
    “We are what we repeatedly do. Therefore, excellence is not an act, but a habit.”

  5. Very strange...Chub, PM me the email address you have on file and also the items and quantities you want to order. I will try to reserve those items for you until my webmaster can clear up the shopping cart issue.

    Sorry for the inconvenience.

  6. a 6 hour time delay on a sunday? nutra, you must be slipping! i jest obviously. i'm honestly surprised there's anybody fielding questions on a 3 day holiday. reps.

  7. Quote Originally Posted by stryder View Post
    Very strange...Chub, PM me the email address you have on file and also the items and quantities you want to order. I will try to reserve those items for you until my webmaster can clear up the shopping cart issue.

    Sorry for the inconvenience.
    pm sent, thanks! awesome service i must say
    “We are what we repeatedly do. Therefore, excellence is not an act, but a habit.”

  8. Quote Originally Posted by Chub View Post
    pm sent, thanks! awesome service i must say
    Hope your order makes it through OK

  9. All sorted!! Great customer service! Thanks Stryder and Rene for all the help!

    This is why NP is number 1
    “We are what we repeatedly do. Therefore, excellence is not an act, but a habit.”
  

  
 

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