Okay so this is my third order with nutra, and my third time I had to call customer service. Every time I get tim. I have to tell you, there is nothing this guy wont do to make you happy. He is the most polite person I have ever dealt with from any business. This time I called for two reasons.
1. The 3off100 coupon code didn't work, which he instantly took care of, and then promised me my order would ship today. Sheer awesomeness!
2. nutra is offering a free BSN shaker cup with samples for anyone that buys two BSN products, so being the cheap sob that I am I bought the cheapest thing from BSN at their website, sample packs of atro-flex for 3 bucks each.
I know I'm cheap and low, but regardless Tim guaranteed me my shaker cup and samples, which is probably worth more than the items I bought!!!
I am a corporate trainer for a dominating supermarket chain in the southeast. It's my job to teach people how to deal with customers, particularly those who call our corporate office with complaints. If I had ten people like Tim working for me and my company, I'm sure we would own the worlds grocery business from all the satisfied customers. which is why I will always go through NutraPlanet, their customer service is of the highest caliber. You guys rock!
THANK YOU TIM!