Fedex is horrible
- 05-11-2009, 12:57 PM
Fedex is horrible
Need to do some venting. My package was schedule to be delivered Saturday didn't arrive and won't be arriving today because they just told me on the phone that the facility, which is in a major city btw, only opens on Tuesday's and Fridays so it will be delivered tomorrow. I mean how the hell is that even possible? Fedex is a huge company so I thought and I saw Fedex trucks driving around town today. Unbelievable.
- 05-11-2009, 01:05 PM
yep. fedex delivered my ozzfest tickets three blocks down. the neighbor had to walk them over. another time, they did a "sign for" package, and i was home all day. the fedex driver put a note on the door, but didn't bother knocking or ringing the doorbell. that's customer service at their best.
had to drive down 40 miles to the fedex center to pick up my frikken package.
05-11-2009, 01:27 PM
05-11-2009, 01:39 PM
The thing is I had good experiences with them recently, even arrived faster than expected a few times but then this one just doesn't make sense and I want these products desperately more than previous orders.
They won't even let me go and pick it up because the center is closed.
05-11-2009, 01:41 PM
05-11-2009, 02:53 PM
I believe I'm in the same boat as you. Tracking initially said delivery was expected for Saturday. I assumed it wouldn't actually come Saturday so I wasn't disappointed when it didn't show. Now it's Monday...nothing. I haven't bothered to call but if it isn't here tomorrow they'll be hearing from me.
05-11-2009, 03:11 PM
It appears they have different levels of reliability between ground/air etc.
I just think its ridiculous that it will have sat 25 mins away from where I live for over 4 days before I receive it.
05-11-2009, 03:49 PM
05-11-2009, 04:02 PM
They always deliver on the right day for me, the only negative I have of there service is that they seem to be delivering later and later each day (8:00PM) last time. I'd almost consider that the next day.
05-11-2009, 04:06 PM
Weird, FedEx is usually money for me. Always delivering my packages on time, and very early (usually always before 9:30am). UPS is great too, the only issues I've ever had were through USPS, and only a couple of times.
05-11-2009, 04:46 PM
My packages seem to always be opened and/or damaged by fedex. My last package was actually repackaged by fedex. I prefer usps for smaller purchases, but will still use fedex for heavier items.
05-11-2009, 08:10 PM
05-12-2009, 12:11 AM
I will add though that we've had the same ups driver for something like 10 years, and he may be the exception to the general rule, but he always knocks and waits when he thinks someone is at home, hes put packages into plastic bags when its raining to protect them, and even put a large package on the back porch, and left a note on the front door so it wasnt sitting in plain view all day long for someone to snatch.
05-12-2009, 12:20 AM
05-12-2009, 12:21 AM
05-12-2009, 12:26 AM
if this is from a nutra order last week I am in the same boat. pissed me off to know it wasnt being delivered today
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05-12-2009, 06:07 AM
05-12-2009, 10:54 PM
05-12-2009, 11:49 PM
05-14-2009, 02:47 PM
Unfortunately, Fed ex home does not deliver and are closed on Mondays.They deliver t-f. All fed ex home employees are outside contractors. which is why there is such a discrepancy on work ethics. Ground and express deliver M-F. Saturday express delivery is a special service. With all the orders that we do, Fed ex causes the least amount of problems. It is almost impossible to work with USPS when there is a problem, unless you go to your home location.
08-20-2009, 10:21 PM
if my order is shipped tomorrow ( Friday) would I be able to receive it by Thursday the week after if I use fedex home delivery ?
08-20-2009, 10:25 PM
08-20-2009, 10:38 PM
08-20-2009, 11:17 PM
Then that's 4 business days, should get to you around THursday from my experiences to Buffalo.
08-27-2009, 12:39 AM
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