Shatter
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Herro,
Cliffs:
*Made an order a few weeks ago - got told that they could not send til the credit card was verified.
*Tried to verify it but way more hassle than it was worth (especially since it's a family members).
*Found out the CC had already been charged, despite the items not being sent.
*Emailed customer service a few times but no reply.
*Want money back.
Anyone help?
This isn't intended as a knock-down thread as all my previous experiences with NP have been top-notch but getting a little frustrated with the non-resonse to emails; so thought I'd try here.
Cliffs:
*Made an order a few weeks ago - got told that they could not send til the credit card was verified.
*Tried to verify it but way more hassle than it was worth (especially since it's a family members).
*Found out the CC had already been charged, despite the items not being sent.
*Emailed customer service a few times but no reply.
*Want money back.
Anyone help?
This isn't intended as a knock-down thread as all my previous experiences with NP have been top-notch but getting a little frustrated with the non-resonse to emails; so thought I'd try here.