Customer Service, please someone help me on this. It has now been 9 days since my order and it has been in a processing state for 4 days now. Now I got a new email and the Hardcore Shred XS that has been holding up my order is now not on the order at all, just taken out without contacting me or anything. And the order still hasn't shipped. Could someone please let me know what is going on, order #56026. Thank you.