So ive sent 2 emails (48hours between) to customer service already and havent gotten a reply back. Does NP answer emails?
Usually very quickly. Was it regarding an order, or something else that I might be able to help you with? Also please be aware the CSR's don't work on weekends, and last Thursday was American Thanksgiving .
ive had emails within the hour from my original one must be a fluke.
Ohamifat, you should not be worried NP has the best customer service that you'll find anywhere... just this past weekend my order was updated late on Sunday, I was very surprised by that.
They'll take good care of you!
Thanks man. I just wasnt sure if my email were going to the Junk folder or not
If you do not receive a response within 24 hours during our days of operation, please re-submit the email for it might have ended up in our junk folder.