Steveoph
NutraPlanet NinjaMonkey Rep
- Awards
- 2
From the desk of Sam (Mr. Modesty, I had to post this for him 
It's been up for a while and not much mention )
The Planet : Environmentally Friendly Customer Service
What distinguishes NutraPlanet from the herd? Well, I would have to say it’s our compulsion to fanatical customer service. But before I dive any deeper into our obsession to higher standards of service, let’s first define the term…shall we?
The way I see it, I would simply define customer service as “exceeding the internal and external needs of a customer”. Now, how does my interpretation of the term differ from the competition?
NutraPlanet Customer Service Goes Green!
We’ve heard your complaints about our packing material being too messy and environmentally unfriendly, and quite honestly you’re right! Using styrofoam packing peanuts is an affordable way to safely cushion and protect your items during shipment, but they are detrimental to our planet. Aside from the mess and hassle of cleaning them up and disposing of them, they are non-biodegradable; meaning they permanently take residence in landfills adding to the continual pollution of our planet.
NutraPlanet listened and took action! We now offer paper based packing material, which is 100% biodegradable and recyclable. Less mess, less waste, and easy removal…what more could you ask for?
In our efforts to better serve our customers, our community, and our planet, NutraPlanet raises the bar with environmentally amiable packing solutions.
We're making a difference, on company at a time :welcome:
It's been up for a while and not much mention )The Planet : Environmentally Friendly Customer Service
What distinguishes NutraPlanet from the herd? Well, I would have to say it’s our compulsion to fanatical customer service. But before I dive any deeper into our obsession to higher standards of service, let’s first define the term…shall we?
The way I see it, I would simply define customer service as “exceeding the internal and external needs of a customer”. Now, how does my interpretation of the term differ from the competition?
- First, it’s not about meeting the needs of the individual or group, but EXCEEDING them.
- Second, it’s not just offering a service for the desires of the customer, but taking into account the customer as a whole and offering ourselves for the complete well being of that customer.
- Lastly, it’s making a difference in the community in which we serve (living for a cause larger than our own).
NutraPlanet Customer Service Goes Green!
We’ve heard your complaints about our packing material being too messy and environmentally unfriendly, and quite honestly you’re right! Using styrofoam packing peanuts is an affordable way to safely cushion and protect your items during shipment, but they are detrimental to our planet. Aside from the mess and hassle of cleaning them up and disposing of them, they are non-biodegradable; meaning they permanently take residence in landfills adding to the continual pollution of our planet.
NutraPlanet listened and took action! We now offer paper based packing material, which is 100% biodegradable and recyclable. Less mess, less waste, and easy removal…what more could you ask for?
In our efforts to better serve our customers, our community, and our planet, NutraPlanet raises the bar with environmentally amiable packing solutions.
We're making a difference, on company at a time :welcome:
