Thank You!

  1. Thank You!


    I want to say thank you to Nutraplanet and Verner from CS for their service. Recently, I bought Scivation 10lb Whey from Nutra. When it arrived and I pulled the bag out of the Scivation box, a large portion had dumped onto the floor because the inner-bag's seam had split. I did not blame Nutra for this because no damage was done to the outside packaging.
    I went to the "Contact Us" page only to ask for help trying to reach some kind of Scivation rep; nobody was responding from their site with whom I intended to ask for reimbursement or replacement. Sure enough, the following day, not only did I receive a response but an email from Verner@nutra saying he shipped out a replacement.
    This was not at all what I was expecting. I cannot truly express in words how grateful I am, or how big my smile was when I came back from class, to see the replacement at my doorstep, completely free of additional charge.
    I was already a customer-for-life, but this is not something that I will forget or take lightly; it may have only been $65 but receiving CS like this truly is priceless.
    Last edited by Etomic; 11-14-2008 at 01:16 PM. Reason: lol, sorry verner


  2. Quote Originally Posted by Etomic View Post
    an email from verner@nutra saying
    HE shipped out a replacement.
    Fixed I'm glad it arrived safely friend ! Thank you for being such a considerate customer. We cannot do it without you guys !


  3. Sorry Verner. Thank you for the awesome support.
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  4. good story with a happy ending.

  5. All's well that ends well!!!
    Think training's hard,. try losing!
  

  
 

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