Originally Posted by stryder
I love how you pretend to be an expert in the matters of things you know nothing of...quite amusing.
First and foremost, we cannot control cost increases...this ranges from cost of goods all the way to the packing peanuts, boxes, and the fuel surcharges FedEx and other couriers charge us.
Second, as we grow so does our overhead e.g. labor, warehouse, utilities, taxes, etc... In order for us to continually offer competitive prices and exceptional service, we have to incur growth and expansion increases. Every consumer has to ask themselves, do I want the lowest price or the best service? Because you WILL sacrifice one for the other...you can find rock bottom prices on products but did you know you WILL wait for a month to get your order, and if you have problems will there be a customer service agent to handle your complaint and resolve your issue? We strive to offer THE BEST customer service while offering the best value--this means we actually make LESS profit than our competitors (yes, believe it or not).
Lastly, we are constantly offering SUBSTANTIAL sales, everyday volume discount coupons on top of FREE shipping, and low flat rate shipping for smaller orders (we actually lose money on shipping). And this is just the tip of the iceberg, we are about to make a transitional shift in our business protocol to take low prices and FANATICAL customer service to the NEXT LEVEL (just wait and see)!
So before you make asinine assumptions, might want to do your due diligence...and stop pretending to know what you obviously DON'T KNOW.
For those of you who appreciate what NutraPlanet is and does, we will forever raise the bar to give you an experience unlike any other, for those chasing the lowest buck, happy hunting...HOLLA!