verification process.

[Brolic]

What happens if you dont bank online, my sister order me some taruine and she got any email that said this ::Dear valued customer, thank you for your recent order with NutraPlanet!
In our efforts to protect our customers from credit card fraud, we
require orders flagged by Verisign to undergo a verification process.
In order for us to process and ship your order, please email us
the transaction details from your online banking report. You can easily
obtain these details by logging in to your card issuing bank's website
and copying and pasting the transaction details into an email and
sending it to: customerservice@nutraplanet.co m.

Once we receive the transaction details and verify it with your bank, we
will ship out your order as soon as possible. This will only be a one
time verification process and all future orders will not undergo this
procedure.

Thank you for your understanding as we effort to protect your payment
security!

--
Muscle Milk, Hydroxycut Hardcore, Lipo 6, Saw Palmetto, and more - NutraPlanet

[Hank Vangut]

what did she use to make payment? a credit card?
if so she should be able to log into the cc website and grab verification.

i know it's a pain in the ass but this is just an extra security measure that is being done on some new customers to protect our customers and avoid fraud.