Shopping Cart Error

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    Derock's Avatar
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    Shopping Cart Error


    Hey guys, I sent a message to customer support but maybe I can catch you here as well. I just placed an order and I realized it added what was previously in my shopping cart last time I logged in to what I put in today. It basically doubled my order besides the few differing items.

    Order 44520 - The email should explain the difference but I don't want it to get sent out before someone reads the email.

    It's my fault for not doubling checking the cart. I was going to do that after entering the credit card info but it processed right away without going back to review the order. I don't know why it didn't have the credit card info saved like usual.

    Thanks guys.

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    Don't worry buddy I just fixed it and credited your card back. ....now time for bed !
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    As always, NP's customer support is amazing. Thanks a lot!
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    Glad that got cleared up fast

    The checkout process can be kind of swift, it feels like there should be an extra confirmation process. I've been in the same boat as you .

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