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Customer Service

gotripped

gotripped

Banned
I've tried 1866- IBE-6351. I've PMd everyone I can think of when it comes to IBE mods/admin etc. Their voicemail box is full and they don't answer their phone. Is there a number to their warehouse or anything? Either way my IGF1 Vial was broken in transport... am I SOL?
 
They will usually call you after you should've received their product. At least that's what they've done with me. Try sending them an email.
 
They took a couple days to get back to me when I emailed them (had some ordering q's). How long has it been since you attempted to contact them?
 
The first email was 2 days ago. The second email was today.
I've Pmd every admin/mod and everyone else on here and ibeforums.
 
I'd say give it a week. IR, though affiliated with IBE is not technically IBE, so I don't know how much a rep/mod would wanna touch that.

They don't seem to have a very big staff there, and seem to have a lot of business going on. I'd say give it about a week, if you don't hear back from them: cause hell.

From my experience they have a very cooperative customer service crew, and I would doubt they are intentionally ignoring you.
 
send me a PM with your name, addy, email and the problem mentioned and ill make sure it gets to the Head of IR, youll prob get an email anywho within 2-3 days like sinner said but ill make sure to follow up on this for ya.
 
If it's good enough for Robert Goulet then it's damned well good enough...period.

I'm sure they are super busy. I emailed Mr IBE a week ago and he still hasn't gotten back to me..but he always does.
 
bioman said:
If it's good enough for Robert Goulet then it's damned well good enough...period.

I'm sure they are super busy. I emailed Mr IBE a week ago and he still hasn't gotten back to me..but he always does.
Click to expand...

LMAO.... "your hungry arent you":toofunny:
 
Gouuleeett!

I do a pretty mean Will Ferrel impersonation of Goulet when I'm drinking. Makes my wife so proud.
 
Hi gotripped, i got your pm and emails. My apologies for the broken vial. Thank you for being calm and taking the correct steps to reach me. If you only knew how much I appreciate somone finally not mutha f'n me up and down in pm's and emails over there product. LOL!

I retrieved your invoice information and am having another IGF vial shipped to you.
 
huh, weird, i emailed them yesterday with a random question, and got a response last night.....great customer service guys....

john
 
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