Online company warning
- 12-12-2008, 08:48 AM
Online company warning
(If I am breaking any rules please let me know and delete this post)
I did some business recently with an online company called Suncoast Vitamins. They are located in Michigan. Ordered just a few things that I normally don't keep onhand. Mainly just to try them out. Had what seemed to be great prices. Got my order fairly quick too.
Last night I was checking my bank account online to see if my paycheck had gone in yet, and I noticed this company had deducted $50 out of my checking account. I was furious. Went to their site to see what was going on. Pulled up my account, saw my only order. Everything looked ok, then I noticed the last line item. "Free 14 day membership" and "No Charge". But it was an active link. So I clicked on it. Basically, I had agreed to join their "Club" for $50 a year. They had to bury it in the fine print.
I called them this morning and raised hell. They did credit my account back the $50 they took, but I had to threaten them with legal action.
Moral of the story: Make sure you read the fine print when you deal with a new company.
- 12-12-2008, 09:01 AM
- 12-12-2008, 09:15 AM
Just further evidence on why shopping away from Nutra is bad...
Seriously though, that's fucked up. I'm glad to know you got your money back. You should contact your bank and place a block on their company.
12-12-2008, 09:19 AM
lol.. Yep. The item I was mainly after was out of stock at Nutra, but you are right.
I hadn't thought about a block on my account. Thats a good idea. I have to go to the bank today anyway. Thanks man.
12-12-2008, 09:21 AM
12-12-2008, 10:07 AM
woah thats pretty rough!
edit: just as i was typing that my NeoVar fell onto my desk, i almost had a heart attack! (i had it stacked on top of my orange triad)
“We are what we repeatedly do. Therefore, excellence is not an act, but a habit.”
12-12-2008, 10:21 AM
12-12-2008, 11:50 AM
those bastards for doing business like that, good thing you noticed and didn't get an overdraft charge because of it, I know a lot of people would not notice and they would come out smiling.
12-12-2008, 01:04 PM
thats why i only order from 2 different online companies even if it cost a dollar or 2 more because i know i will not get a hassle and will receive my product in a timely manner.
12-12-2008, 04:41 PM
should def block the account at your bank...they will "sign you up" again and again month after month if you dont take action.
12-12-2008, 04:43 PM
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12-12-2008, 04:57 PM
Same thing another company on this board use to do via ordering direct...
12-12-2008, 08:26 PM
12-12-2008, 08:44 PM
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