Really? Because these are there policies as written on their sites
From bb.com
If you have already opened, used, or partially used a product that you received from us, then we can give you an in store credit towards new items in most cases. We will not refund you for opened products, but we will gladly help you find a replacement. You can return an opened product as long as you ordered it within the last 45 days. You must return the item(s) to us. We will then give you an in store credit. We can not accept returns or exchanges on the items that you receive resulting from this return of an opened bottle.
From Nutraplanet
- All problems with orders must be reported within 24 hours of receiving product
- No unauthorized returns
- No returns on opened or used merchandise
- Shipping charges WILL NOT be refunded
- Any damaged product must be received by us before any credits or product reshipment
- All returns are subject to a 25% restocking fee(except for damaged goods)
- For the safety of our customers, bulk powders are not returnable for exchanges, credits, or refunds under any circumstance
Sorry, but bb.com has bent the rules many times for me, and I have been able to return opened products to them. I can't speak for nutraplanet, but I assumed that their customer service would match that of bb.com
Let me try to get this straight
You paid 25 dollars for ursobolic from our site when it first came out. You later saw that it was available for less and so you felt ripped off and you want your money back
I am sorry but if this is the case that clearly does not qualify for a return in any reasonable world. If that is not why you wanted to return the product then what is the reason? Did you bother to read our return policy before you clicked and purchased?
If that actually was the case (and I'm sure you're a smart guy and should be able to follow what I'm about to say), I would have tried to get my money back about a week after I bought them, seeing as stores had them for 15$, for what seems to me to have been just days after me buying them for 25$ a bottle.
Im in a terrible financial spot as a college student my last semester where I have about 160$ to last me the rest of the semester.
We tried to resolve the issue already so I think the issue is closed
What a joke. You call the following trying to resolve the situation? Was I suposed to read his mind over the email and know he was offering me a 100$ credit??????
"
Yes I have and QC will not accept any returns -- I will speak to the other folks here and see what can be done -- how many bottles unopened. What other E-Pharm products do you use ?"
that was the email they sent me that you are claiming was an attempt to resolve the issue
I responded with "4 bottles are unopened, where I paid 100$. haven't ever used any other e-pharm products." and didnt get ANOTHER response.
