Attn: Critique Black Star Labs

  1. Registered User
    TheUnlikelyToad's Avatar
    Join Date
    May 2003
    Location
    Harrisburg, PA
    Age
    32
    Posts
    1,587
    Rep Power
    974

    Lightbulb Attn: Critique Black Star Labs


    Ok, I'm sure there are quite a number of you out there that have purchased from BSL within the last month. For those that have, what do you see as some of our strengths as a company. What do you perceive as our weaknesses? I've personally seen more than a few great reviews on numerous boards, but has anyone been dissatisfied with their purchases or experience? We at BSL pride ourselves on our honesty and being straight-forward with our customers. Because of this, we expect much the same in return. We will never delete or close a thread on customer complaints, we want to hear it... Good, Bad, and Ugly. So here is your chance. Let us help you by voicing what we do right and what needs to be improved upon.

    ...and as always, Toad thanks you for your time.

  2. Registered User
    haiz69's Avatar
    Join Date
    Oct 2006
    Location
    Georgetown - Washington D.C.
    Age
    26
    Posts
    1,914
    Rep Power
    156095

    GO Rocks!

    So does whey supremacy.
  3. Registered User
    Iron.Addict's Avatar
    Join Date
    Sep 2006
    Location
    Canada
    Age
    31
    Posts
    297
    Rep Power
    245

    Why not push XF products more. Not everyone knows how good they really are
    •   
       

  4. Registered User
    TheUnlikelyToad's Avatar
    Join Date
    May 2003
    Location
    Harrisburg, PA
    Age
    32
    Posts
    1,587
    Rep Power
    974

    Quote Originally Posted by Iron.Addict
    Why not push XF products more. Not everyone knows how good they really are
    We do, just not here as this is a Black Star Labs forum.

    Xtreme Formulations is more recognized toward this crowd than is BSL, but BSL is more of a parent company which has seen little play.

    Where do you see holes in our Xtreme Formulation marketing?

    What do you suggest?
  5. Registered User
    Iron.Addict's Avatar
    Join Date
    Sep 2006
    Location
    Canada
    Age
    31
    Posts
    297
    Rep Power
    245

    Quote Originally Posted by TheUnlikelyToad
    We do, just not here as this is a Black Star Labs forum.

    Xtreme Formulations is more recognized toward this crowd than is BSL, but BSL is more of a parent company which has seen little play.

    Where do you see holes in our Xtreme Formulation marketing?

    What do you suggest?
    Maybe hit up some ads in MD, Flex, etc?
  6. Registered User
    TheUnlikelyToad's Avatar
    Join Date
    May 2003
    Location
    Harrisburg, PA
    Age
    32
    Posts
    1,587
    Rep Power
    974

    Quote Originally Posted by Iron.Addict
    Maybe hit up some ads in MD, Flex, etc?
    I agree that would most likely be best, however I don't think most realize just how expensive those are to run on consistant basis... so how about winning a Custom Chopper instead? Surely, with such a kick-butt idea you'd think there should be a nice draw of online business... How it all pans out in tha end, I guess we'll just have to wait and see.
  7. Board Sponsor
    Board Sponsor
    dan7681's Avatar
    Join Date
    Jun 2005
    Age
    30
    Posts
    63
    Rep Power
    143

    BSL needs to start accepting checks or money orders. I'm SOL until my new card comes in (damn bank keeps screwing up).
  8. Black Star Labs
    Board Sponsor
    Customizer's Avatar
    Join Date
    Mar 2003
    Posts
    158
    Rep Power
    219

    actually we do, you can get that option while checking out in the shopping cart
  9. Registered User
    T-Bone's Avatar
    Join Date
    Jan 2004
    Location
    Northeastern United States
    Posts
    15,495
    Rep Power
    4267887

    Quote Originally Posted by TheUnlikelyToad View Post
    Ok, I'm sure there are quite a number of you out there that have purchased from BSL within the last month. For those that have, what do you see as some of our strengths as a company. What do you perceive as our weaknesses? I've personally seen more than a few great reviews on numerous boards, but has anyone been dissatisfied with their purchases or experience? We at BSL pride ourselves on our honesty and being straight-forward with our customers. Because of this, we expect much the same in return. We will never delete or close a thread on customer complaints, we want to hear it... Good, Bad, and Ugly. So here is your chance. Let us help you by voicing what we do right and what needs to be improved upon.

    ...and as always, Toad thanks you for your time.


    I used to like your site a lot better back about 5 years ago. Now there really isn't much to it anymore.
  10. Board Sponsor
    Board Sponsor
    dan7681's Avatar
    Join Date
    Jun 2005
    Age
    30
    Posts
    63
    Rep Power
    143

    Quote Originally Posted by Customizer View Post
    actually we do, you can get that option while checking out in the shopping cart
    really? I just tried and it said credit card was the only accepted payment method.
  11. Registered User
    sublimejeh's Avatar
    Join Date
    Feb 2006
    Posts
    1,685
    Rep Power
    979

    Make the XF ultra peptide jugs bigger dammit!!! heh
  12. Black Star Labs
    Board Sponsor
    Customizer's Avatar
    Join Date
    Mar 2003
    Posts
    158
    Rep Power
    219

    Quote Originally Posted by dan7681 View Post
    really? I just tried and it said credit card was the only accepted payment method.
    uggh I'm gonna kick my web guy. If you email me I will take care of this for you

    sales@blackstarlabs.com
  13. Black Star Labs
    Board Sponsor
    Customizer's Avatar
    Join Date
    Mar 2003
    Posts
    158
    Rep Power
    219

    Quote Originally Posted by sublimejeh View Post
    Make the XF ultra peptide jugs bigger dammit!!! heh
    I am starting a line of (usually retailed) items sold in bulk, BCAA capsules, beta alanine capsules, EAA capsules, and casein pro to name but just a small few items
  14. dwb
    dwb is offline
    Registered User
    dwb's Avatar
    Join Date
    Feb 2007
    Posts
    95
    Rep Power
    139

    Quote Originally Posted by sublimejeh View Post
    Make the XF ultra peptide jugs bigger dammit!!! heh
    yes make bigger jugs like even if it is only like 4lbs and add some bannana creme or like orange creme
  15. Registered User
    TheUnlikelyToad's Avatar
    Join Date
    May 2003
    Location
    Harrisburg, PA
    Age
    32
    Posts
    1,587
    Rep Power
    974

    Quote Originally Posted by dwb View Post
    yes make bigger jugs like even if it is only like 4lbs and add some bannana creme or like orange creme
    We are working on those flavors.
  16. Registered User
    jay12's Avatar
    Join Date
    Nov 2002
    Location
    Northern VA
    Posts
    78
    Rep Power
    183

    Quote Originally Posted by Customizer View Post
    I am starting a line of (usually retailed) items sold in bulk, BCAA capsules, beta alanine capsules, EAA capsules, and casein pro to name but just a small few items
    How about 10 lb bags of Cytofuse (or 5 lb jugs)? Also, a sour cherry Cytofuse would be on point.
  17. Black Star Labs
    Board Sponsor
    Customizer's Avatar
    Join Date
    Mar 2003
    Posts
    158
    Rep Power
    219

    Quote Originally Posted by jay12 View Post
    How about 10 lb bags of Cytofuse (or 5 lb jugs)? Also, a sour cherry Cytofuse would be on point.
    instead of bags I may do a discounted case (6 bottle) price
  18. Registered User
    Gdawg's Avatar
    Join Date
    Jun 2005
    Age
    30
    Posts
    100
    Rep Power
    163

    Do you actually own/run the Myonova site? None of the links for the info on cytofuse work. All of them direct you to the main product page.
  19. Black Star Labs
    Board Sponsor
    Customizer's Avatar
    Join Date
    Mar 2003
    Posts
    158
    Rep Power
    219

    Quote Originally Posted by Gdawg View Post
    Do you actually own/run the Myonova site? None of the links for the info on cytofuse work. All of them direct you to the main product page.
    I need to chew somebody out for that, yes that is our site. If you have any questions though I will be more than happy to answer
  20. Registered User
    Gdawg's Avatar
    Join Date
    Jun 2005
    Age
    30
    Posts
    100
    Rep Power
    163

    Thanks. I'm mainly wanting to see the product info, but would also like to view the formula faq; if it is finished.
  21. Registered User
    TheUnlikelyToad's Avatar
    Join Date
    May 2003
    Location
    Harrisburg, PA
    Age
    32
    Posts
    1,587
    Rep Power
    974

    Quote Originally Posted by Gdawg View Post
    Thanks. I'm mainly wanting to see the product info, but would also like to view the formula faq; if it is finished.
    Check it out:

    Cytofuse
  22. Registered User
    RB12's Avatar
    Join Date
    Sep 2005
    Location
    Motor City
    Age
    36
    Posts
    63
    Rep Power
    140

    you guys have been making very good progress on improving the site and I have always been impressed with customer service. I know some of them have been addressed here and you have fixed a number of them, but all the dead links get frustrating and it really ticks me off on any product page to not have the ingredient profile listed.
  23. Registered User
    TheUnlikelyToad's Avatar
    Join Date
    May 2003
    Location
    Harrisburg, PA
    Age
    32
    Posts
    1,587
    Rep Power
    974

    Quote Originally Posted by RB12 View Post
    ...all the dead links get frustrating and it really ticks me off on any product page to not have the ingredient profile listed.
    Understandable... Unfortunately Customizer's Web Guy hasn't been doing that great of a job. If there is any specific product questions just ask or PM me and I'll do my best to field whatever you got coming.

    I actually had to hand-type Cytofuse's label.
  24. Registered User
    RB12's Avatar
    Join Date
    Sep 2005
    Location
    Motor City
    Age
    36
    Posts
    63
    Rep Power
    140

    Quote Originally Posted by TheUnlikelyToad View Post
    Understandable... Unfortunately Customizer's Web Guy hasn't been doing that great of a job. If there is any specific product questions just ask or PM me and I'll do my best to field whatever you got coming.

    I actually had to hand-type Cytofuse's label.
    wow, that is ridiculous. I am aware of the problems with the web guy, I know you and Dave has been quick to respond to any questions/issues that have arisen as a result of web related problems and I greatly appreciate that.

    If he is in the market, let me know, I can pass along some names of some reliable developers for you.
  25. Registered User
    Iron.Addict's Avatar
    Join Date
    Sep 2006
    Location
    Canada
    Age
    31
    Posts
    297
    Rep Power
    245

    Quote Originally Posted by TheUnlikelyToad View Post
    Understandable... Unfortunately Customizer's Web Guy hasn't been doing that great of a job. If there is any specific product questions just ask or PM me and I'll do my best to field whatever you got coming.

    I actually had to hand-type Cytofuse's label.
    Time to fire the web guy, Dave, or give him a good shake.
  26. Registered User
    Iron.Addict's Avatar
    Join Date
    Sep 2006
    Location
    Canada
    Age
    31
    Posts
    297
    Rep Power
    245

    I just took a quick peak over at the BSL site. I see the web guy is starting to clean up the site nicely.

    A Xtreme Formulations website upgrade planned in the future also?
  27. Registered User
    TheUnlikelyToad's Avatar
    Join Date
    May 2003
    Location
    Harrisburg, PA
    Age
    32
    Posts
    1,587
    Rep Power
    974

    Quote Originally Posted by Iron.Addict View Post
    I just took a quick peak over at the BSL site. I see the web guy is starting to clean up the site nicely.
    It is still very quirky, hopefully all gets fixed ASAP or else I'm personally finding Dave a new webguy myself.
  28. Registered User
    RB12's Avatar
    Join Date
    Sep 2005
    Location
    Motor City
    Age
    36
    Posts
    63
    Rep Power
    140

    Quote Originally Posted by TheUnlikelyToad View Post
    It is still very quirky, hopefully all gets fixed ASAP or else I'm personally finding Dave a new webguy myself.
    please realize that half the links go to blank pages. When you click on "bulk caps and powders" the page shows up empty save a link on the side that says "recently added" which has bulk caps and powders.
  29. Registered User
    TheUnlikelyToad's Avatar
    Join Date
    May 2003
    Location
    Harrisburg, PA
    Age
    32
    Posts
    1,587
    Rep Power
    974

    Quote Originally Posted by RB12 View Post
    please realize that half the links go to blank pages. When you click on "bulk caps and powders" the page shows up empty save a link on the side that says "recently added" which has bulk caps and powders.
    We know

    Please refer to "Current Site Issues" thread.
  30. Registered User
    jeglinas's Avatar
    Join Date
    Apr 2006
    Location
    Cary,IL
    Posts
    52
    Rep Power
    128

    Received my first order the next day i live pretty close I actually payed via paypal via e-mail Great communication by Dave !! Great stuff!
  31. Registered User
    jay12's Avatar
    Join Date
    Nov 2002
    Location
    Northern VA
    Posts
    78
    Rep Power
    183

    Quote Originally Posted by Customizer View Post
    instead of bags I may do a discounted case (6 bottle) price
    Any chance of this happening soon?
  32. Registered User
    TheUnlikelyToad's Avatar
    Join Date
    May 2003
    Location
    Harrisburg, PA
    Age
    32
    Posts
    1,587
    Rep Power
    974

    Quote Originally Posted by jay12 View Post
    Any chance of this happening soon?
    Perhaps, I know we have to get rid of old stock before we can put out our new labeled line-up. I'm not sure if Myonova will be part of this or not.
  •   

      
     

Similar Forum Threads

  1. Black Star Labs down?
    By houseman in forum Supplements
    Replies: 1
    Last Post: 11-24-2004, 01:02 PM
  2. black star labs transdermal
    By Bennett in forum Anabolics
    Replies: 13
    Last Post: 05-29-2004, 05:41 PM
  3. BSL(black star labs)?
    By jetset in forum Anabolics
    Replies: 15
    Last Post: 04-19-2004, 03:30 PM
  4. Black Star Labs
    By Stroyer in forum Supplements
    Replies: 6
    Last Post: 01-19-2004, 09:51 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Log in

Log in