Here's the deal: If they had simply refunded my money, I would have shut up and let it go. I also probably would have respected the company for owning up to its mistakes, and kept trying their other products. Instead, they are sitting by hoping it will blow over and ignoring their paying customers. There is a trickle down effect from this. People ask me about supp companies, I tell them my horror story about Axis labs. They do not buy Axis Labs. I do not buy Axis Labs. Good for business? You be the judge.